How do I find my restore backup password?

I just upgraded my Iphone 3GS to the IOS5. Once the update completed it gave me the option to restore my Iphone from a previous backup done today. I chose that option and clicked continue. It then proceeded to ask me for a restore backup password which I do not have. I have never been asked for this before or set one up. I have tried everything. I tunes password, cell number, serial number etc. Nothing works! I called Apple and it says they have no one to help available. Any help please?

If you have no passcode for the screen lock, connect your phone in recovery mode and restore, as explained in this article: iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If you encrypted your backup before and can't remember the code for your backup, you can't use the backup and you'll have to start from the scratch.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
copied from http://support.apple.com/kb/HT4946

Similar Messages

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    Thanks for using Apple Support Communities.
    The encrypted backup password stays unless you want to restore the device as new.
    iOS: Troubleshooting encrypted backups
    http://support.apple.com/kb/TS5162
    You need the backup password to disable backup encryption or to restore from an encrypted backup.
    You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
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    A password for hard-disk encryption software, if you use it
    iTunes: About iOS backups
    http://support.apple.com/kb/HT4946
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    Have a nice day,
    Mario

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