How do i find out how much my termination fee will cost me? i have 2 lines. my contact is up on aug 2015, my wifes line is up on feb 2016.. trying to find out how much i would owe to cancel?

how much will it cost me to cancel my lines that go out of contact on august 2015 and feb 2016? is there a flat cancellation fee? is it prorated per month of completed payments?

The fee is based on the phone purchased under contract:
Basic phone it's $175 less $5 for each month of completed contract
Smart phone it's $350 less $10 for each month of completed contract
So for the Aug. 2015 line, it would be either $240 or $120. The Feb. 2016 would be $300 or 150.

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My phone broke last week. The ear piece is distorted but it still works using a headset. I went into the store to see about fixing it. The don't work on LG Chocolates and I was told the replacement is an LG Extravert. I inquired about getting a new phone and using the value of the Extravert towards the new phone but was told they don't do that. I have been paying insurance on my phone for a couple years now and thought that meant I'd get a phone that was as good as my Chocolate. (removed) Since they would not work anything out with me(a 15 year customer with a family of 4 plan), I had them send me the Extravert. The store clerk said it was going to be there the next day. Apparently next day means over-the-weekend. So I was out of town the beginning of the week and didn't get to open the box until yesterday. The Extravert came incomplete with no battery nor back. It is also clown-red. The specs show it is clearly not an equal replacement for my Chocolate. Whatever... Anyway I got to argue with 2 Verizon reps on the phone about how it was not an equivalent phone for about an hour at one point being told that i had the option of selling the Extravert back to them for, much to my chagrin, $1. I pay $6 a month to insure my phone and they will send me a phone they value at $1!. I asked how much they would sell me the Extravert for and the rep said around $175! So you can probably see why I am not a happy customer. 15 years of loyalty and they can't do a thing to help me and don't seem to care. I realize it is not the person I talk to on the phones company and I am just one person so I am small potatoes. Again, whatever... So after the frustration of the last week, I have decided I need to end my relationship here and move on. So after venting, how does Verizon determine the early termination fee? Thanks in advance for your responses and a big no-thanks to Dorothy (removed) who was one of the exasperating folks I got to argue with for an hour yesterday...
Edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

You can't cancel service online. However, if you are moving to another carrier, start service with them and port your number - that will initiate the cancellation from Verizon. You also have to have an active line of service to port your number; if you cancel before starting service with someone else, your number is lost.
Backdating an increased data allowance is preferable and allowed - prorating is why you can't backdate a reduction. It will most likely result in overages in a majority of situations, defeating the purpose of the reduction, so it is simply not possible to do. The reduced allowance will take effect the next billing cycle.

How do I find out what my early termination fee is?

Hi,
I was wondering if there was an easy way to locate my early termination fee?

click here:
Re: what is the early termination fee per line? I want to leave verizon.

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