How do I find out who 'owns' my line?

I have just moved into a rented house.  The previous tenants have said they were with Sky, but have confirmed they have cancelled everything and Sky says the line isa free to be taken.  When I've called BT, they've told me it will take until 20 Sep to get the line as that is when it will be 'given up'.
Someone is lying to me and I need to find out ASAP who it is.

it sound like the line has not yet been totally cleared by the other provider and the date given you by BT is the actual date it will be available for you to order
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