How do I find the clean printer option?

Where do I find the clean printer option? I am having problems printing.
All ink cartridges have been replaced and it hasn't printed since.

Hello mrsclean05,
Welcome to the HP Forums.
I see you are looking for cleaning instructions for the printer.
Please click on the following link for Ink Cartridge Problem: 'Incompatible Ink Cartridge' or 'Ink Cartridge Must Be Replaced' Message Disp....
The document will give you step by step instructions for cleaning the printer.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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