How do i find the email address that my redemption code is attached to?

Hello My name is Yakira and I'm a fashion design student. My school sent out emails that had links for students to follow in order to download a free copy of Adobe Suite. I followed the instructions and Creative Cloud only allows me to use TRIAL versions of the software.
I just got off Technical Support with my school and they informed me that the email address that is attached to my redemption code is different than the email address I used to download the software in the first place.
The reason for that is because my school was recently bought by another company and the overall email address that was used with the Adobe account is not the same one that out campus uses now. Instead of telling students to use the older email address a lot of students are confused as to why they cannot access their Adobe Suite
So I have the Redemption code but I need the email address that the redemption code is linked to so that I can download everything again.
Hope my explanation was not that confusing.
Regards,
Yakira

Moving this discussion to the Adobe Creative Cloud forum.

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