How do I fix a parsing error

I am trying to use a lighting software and it works on one user but not others. I even removed it and tried downloading on the user I intend to use the program. It keeps popping up with this:
Can anyone help me please!? I'm trying to get this so my lighting guys can use the laptop without having access to my personal files.

This seems to be a defective application, probably ported from Windows, that stores user data in the Applications folder, rather than in the home folder where it belongs. In that case, you may only be able to use it in one account, or only in an administrator account. You'd have to ask the incompetent developer for a solution.

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How do I fix a parsing error Ii get every time Firefox opens up

XML Parsing Error: undefined entity
Location: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Line Number 19, Column 12:

Try to reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
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How do I fix the following error, it comes up every time I open a Firefox page; "type error: Components.classes[cid] is undefined" (JavaScript Application)

== Issue
==
I have another kind of problem with Firefox
== Description
==
how do I fix the following error, it comes up every time I open a Firefox page; "type error: Components.classes[cid] is undefined" (JavaScript Application)
== This happened
==
Every time Firefox opened
== a few months ago
==
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus 1.2 true
Adobe DLM (powered by getPlus(R)) 1,6,2,49 true
AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.504.019.002 true avg@igeared
Fasterfox 2.0.0 false
Forecastfox 0.9.10.2 true {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Java Console 6.0.05 true
Java Console 6.0.03 true
Java Console 6.0.07 true
Java Console 6.0.11 true
Java Console 6.0.13 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Quick Starter 1.0 true [email protected]
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
NoScript 1.9.9.77 true {73a6fe31-595d-460b-a920-fcc0f8843232}
Java Console 6.0.19 true
Java Console 6.0.20 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days 0
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 2
browser.places.updateRecentTagsUri false
browser.startup.homepage_override.mstone rv:1.9.2.3
extensions.lastAppVersion 3.6.3
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
keyword.URL http://au.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_au&p=
network.cookie.prefsMigrated true
places.last_vacuum 1272511429
print.print_bgcolor false
print.print_bgimages false
print.print_command
print.print_downloadfonts true
print.print_evenpages true
print.print_in_color true
print.print_margin_bottom 0.5
print.print_margin_left 0.5
print.print_margin_right 0.5
print.print_margin_top 0.5
print.print_oddpages true
print.print_orientation 0
print.print_pagedelay 500
print.print_paper_data 0
print.print_paper_height 11.00
print.print_paper_size -134744073
print.print_paper_size_type 1
print.print_paper_size_unit 0
print.print_paper_width 8.50
print.print_printer Lexmark 4200 Series
print.print_reversed false
print.print_scaling 1.00
print.print_shrink_to_fit true
print.print_to_file false
print.printer_Lexmark_4200_Series.print_bgcolor false
print.printer_Lexmark_4200_Series.print_bgimages false
print.printer_Lexmark_4200_Series.print_command
print.printer_Lexmark_4200_Series.print_downloadfonts true
print.printer_Lexmark_4200_Series.print_edge_bottom 0
print.printer_Lexmark_4200_Series.print_edge_left 0
print.printer_Lexmark_4200_Series.print_edge_right 0
print.printer_Lexmark_4200_Series.print_edge_top 0
print.printer_Lexmark_4200_Series.print_evenpages true
print.printer_Lexmark_4200_Series.print_footercenter
print.printer_Lexmark_4200_Series.print_footerleft &PT
print.printer_Lexmark_4200_Series.print_footerright &D
print.printer_Lexmark_4200_Series.print_headercenter
print.printer_Lexmark_4200_Series.print_headerleft &T
print.printer_Lexmark_4200_Series.print_headerright &U
print.printer_Lexmark_4200_Series.print_in_color true
print.printer_Lexmark_4200_Series.print_margin_bottom 0.5
print.printer_Lexmark_4200_Series.print_margin_left 0.5
print.printer_Lexmark_4200_Series.print_margin_right 0.5
print.printer_Lexmark_4200_Series.print_margin_top 0.5
print.printer_Lexmark_4200_Series.print_oddpages true
print.printer_Lexmark_4200_Series.print_orientation 0
print.printer_Lexmark_4200_Series.print_pagedelay 500
print.printer_Lexmark_4200_Series.print_paper_data 1
print.printer_Lexmark_4200_Series.print_paper_height 11.00
print.printer_Lexmark_4200_Series.print_paper_size -134744073
print.printer_Lexmark_4200_Series.print_paper_size_type 0
print.printer_Lexmark_4200_Series.print_paper_size_unit 1
print.printer_Lexmark_4200_Series.print_paper_width 8.50
print.printer_Lexmark_4200_Series.print_reversed false
print.printer_Lexmark_4200_Series.print_scaling 1.00
print.printer_Lexmark_4200_Series.print_shrink_to_fit true
print.printer_Lexmark_4200_Series.print_to_file false
print.printer_Lexmark_4200_Series.print_unwriteable_margin_bottom 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_left 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_right 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_top 0
privacy.clearOnShutdown.cookies false
privacy.clearOnShutdown.offlineApps true
privacy.cpd.cookies false
privacy.item.offlineApps true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 3
security.warn_viewing_mixed false
security.warn_viewing_mixed.show_once false
== Firefox version
==
3.6.3
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
== Plugins installed
==
*-getplusplusadobe16249
*Office Plugin for Netscape Navigator
*Adobe PDF Plug-In For Firefox and Netscape
*Default Plug-in
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Shockwave Flash 10.0 r45
*iTunes Detector Plug-in
*Garmin Communicator Plug-In 2.8.1.0
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network Object

How do I fix this problem ...javascript (cid) applications.

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We are having the same issue.
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Whenever someone tries to embed a PDF file into a Word document, the following error occurs:
The program used to create this object is AcroExch. That program is either not installed on your computer or it is not responding. To edit this object, install AcroExch or ensure that any dialog boxes in AcroExch are closed.
I have looked at alot of articles online that say to 'Disable' Protected Mode. This does not resolve the issue. This option is not set by default in our environment.
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Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
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iTunes
Apple Software Update
Apple Mobile Device Support
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Delgadoh

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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
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HT1925: Removing and Reinstalling iTunes for Windows XP
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tt2

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