How do I fix Cartridge Error and flashing light message on my 4215xi all-in-one? I use windows 8.1

This equipment was working just fine after I installed a re-filled black ink cartridge.   A few days later I began to get a flashing light with the message: Cartridge Error. See Product Documentation for details.   Sometimes my computer said the printer was offline when it wasn't.   I have also had occasional cartridge door open messages when the door was closed.    I have removed the two cartrdges, cleaned them with water by using a coffee filter as  a swab.  I have also uninstalled and, I think, reinstalled the software printer driver, but I am not entirely certain as to that.

Hi there @donpablitosan!
Thank you for posting on the HP Forums!
I would be happy to help in regards to the flashing lights and cartridge error on the printer.  You had also mentioned that the computer sometimes shows the printer offline or door open errors.  I should be able to help with that as well!
The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord.  This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting.  If the printer is no longer getting full power from the power surge or extension cord it may give false errors or have poor connection and paper feed issues.
From what I can find it looks like you have done all the troubleshooting regarding the cartridge itself.  If you have tried the above suggestion and are still getting the same issue then you may need to try another cartridge to see if the issue is coming from the printers hardware or the cartridge.  
Thanks again for posting on the HP Forums! 
Please post back and let me know how it goes and enjoy your day!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed? how??? thanks..

    error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed?  how???  seems to not power up ...thanks..

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    Best regards,
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"
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