How do i fix CS4 Premiere Pro crash on startup?

Used to work fine. Havn't used the software in a year or so.
Tried reinstalling. No luck. Tried downloading all the available updates and they installed but when i restarted the program it still shows version 4.0.0!
Then after the opening version screen immediately crashes.
Tried trashing prefs. No luck either.
Please help!

After de-installing use cleaner tool then re-install.
Adobe CLEANER Tool

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CS4 - Premiere Pro crashing with Import

Bought today and installed CS4 - all app's work great EXCEPT Premiere Pro, which crashes every time I try to import a file. I am computer literate and have checked all possibilities. This seems to be a dead-end - something I have never encountered in the last 15 years of computing! All I can think to do is to call the shop tomorrow and ask for a refund. I have downloaded the CS4 Premiere patch but that did not help. I want my money back!! I should have read these forums before counting on Adobe to get CS4 right!!
Good luck to you all,
Bowen

>if you give enough details somebody somewhere just might be able to explain why
Not likely, since he has checked all possibilities. ;)
Cheers
Eddie
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Premiere Pro Crashes on startup, how do I prevent this?

I tried updating the Graphic card, Premeire Pro and Updates on windows, but it still crashes on startup.
I have a
HP Pavilion DV7 64bit (Intel Core i5-3210M CPU @ 2.50 GHZ 2.50GHZ)
6.00 GB Ram
Graphics Devices: Intel HD Graphics 4000, NVIDA GeForce GT 630M
I checked my event viewer and it showed me this
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x15cc
Faulting application start time: 0x01cf3ac71b3f885c
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 6bad96c4-a6ba-11e3-8f91-685d43994a98

>Graphics Devices: Intel HD Graphics 4000, NVIDA GeForce GT 630M
Dual video problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Premiere Pro crash on startup - Sony Vaio

Hi. I have had Premiere Pro CC 2014 - Trial version working for the past 4-5 days (~19 Nov 2014), but now it crashes on loading at the splash screen stage with the following signature. [Note it takes about 30-60 seconds to get to the splash screen when loading].
I've re-installed the video drivers (as per a previous post), but the problem isn't fixed. I haven't installed anything else except MediaFire, but this didn't cause the crash previously and don't allow it to load on boot. Windows 7 is updated fully again today. Will I have to do a clean boot and then see if PP works?
Any help appreciated.
Problem signature:
Problem Event Name: BEX64
Application Name: Adobe Premiere Pro.exe
Application Version: 8.1.0.81
Application Timestamp: 5426694c
Fault Module Name: amdocl64.dll
Fault Module Version: 2.4.650.9
Fault Module Timestamp: 4e0e8b89
Exception Offset: 00000000003a704c
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: b5ec
Additional Information 2: b5ecbc54ea63b153c04fd19c705f7036
Additional Information 3: 841a
Additional Information 4: 841ac5e7b32fbb0f3bce232b1c9a5e20

Removing amdocl64.dll has allowed PP to load.
Like others, I'd like to know what this dll is, before deleting it completely.
I'll keep searching Google. Many of Google links head back to sites similar to this one without any info on what the DLL is for.
(I generally know what a DLL is). Perhaps it is linked to an AMD CPU (I don't have) or GPU (I doubt I have).

Premiere Pro Crashing on Startup

Hello,
I am having problems launching Premiere Pro CC 2014. I am using OSX 10.10.2. Every time I try and start the program and open a project, it starts to load and then it instantly crashes. I am not having any problems with any other CC programs. It should be noted that I am using GTX 970 Graphics Cards 2x SLI. Any suggestions to fix this would be greatly appreciated. I have tried uninstalling and reinstalling multiple times.

Try this..
Try holding down the ALT key while you launch Premiere. It will reset the program's preferences. I've had to do it a few times when things got weird.

Muse Script Errors During Startup. Also Dreamweaver and Premiere Pro Crash during Startup.

I have a brand new iMac i7 with 16gig Ram. Multiple Problems with Applications Launching Successfully.
Error: HTMLLoader failed to initialize
          at flash.html::HTMLLoader/initHTMLEngine()
          at flash.html::HTMLLoader()
          at mx.core::FlexHTMLLoader()
          at mx.core::ClassFactory/newInstance()
          at mx.controls::HTML/createChildren()
          at com.adobe.muse.widgets::MuseHTML/createChildren()
          at mx.core::UIComponent/initialize()
          at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
          at mx.core::UIComponent/addChildAt()
          at spark.components::Group/addDisplayObjectToDisplayList()
          at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
          at spark.components::Group/setMXMLContent()
          at spark.components::Group/createChildren()
          at mx.core::UIComponent/initialize()
          at com.adobe.muse.widgets::BaseAttachingWidget/initialize()
          at com.adobe.pash.ui::DocumentCanvas/initialize()
          at com.adobe.pash.ui::PreviewCanvas/initialize()
          at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
          at mx.core::UIComponent/addChildAt()
          at spark.components::Group/addDisplayObjectToDisplayList()
          at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
          at spark.components::Group/setMXMLContent()
          at spark.components::Group/createChildren()
          at mx.core::UIComponent/initialize()
          at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
          at mx.core::UIComponent/addChildAt()
          at spark.components::Group/addDisplayObjectToDisplayList()
          at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
          at spark.components::Group/setMXMLContent()
          at spark.components::Group/createChildren()
          at mx.core::UIComponent/initialize()
          at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
          at mx.core::UIComponent/addChildAt()
          at spark.components::Group/addDisplayObjectToDisplayList()
          at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
          at spark.components::Group/setMXMLContent()
          at spark.components::Group/createChildren()
          at mx.core::UIComponent/initialize()
          at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
          at mx.core::UIComponent/addChildAt()
          at spark.components::Group/addDisplayObjectToDisplayList()
          at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
          at spark.components::Group/setMXMLContent()
          at spark.components::Group/set mxmlContent()
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AND
TypeError: Error #1009: Cannot access a property or method of a null object reference.
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          at mx.core::UIComponent/validateSize()
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Please Help!

1st idea... uninstall and reinstall
Discussions of RE-installing
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2nd idea... ask program questions in the individual program forums
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Premiere Pro Crashes "A serious error" when opening clips or playing from a sequence. How to fix?

My premiere Pro Crashes the moment I try to open a clip or play from a sequence.. basically I can't do anything. Please help!

More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

OS X 10.5.6 CS4 Premiere Pro CONFLICT with VST plugins? Application CRASH

Hi everybody, just tried to run the trial of premiere cs4. the application crashes on startup without even completing the initialization. instead a bug report comes up while the program scans the installed units / vsts-plugins that are already on my system (MBP 2years old, 4GB RAM). i have several vst-instruments installed for use with logic. what i figured out is: if i move my folder <harddisk>/library/audio/plug-ins/vst - folder (so premiere does not find the vst-plugs) the program works just fine. so my questions: 1. can i manually set a different folder for premiere to scan for plugins? o obviously do NOT want to move that folder back and forth every time i switch between premiere and audio-applications 2. is there a way to make premiere "understand" my vst-plugs (such as massive etc.) HAS ANY OF YOU EXPERIENCED THE SAME / ANY HINTS? I am really looking forward to your ideas - thank you very much in advance!

Superb, thanks a lot.
What I addionally tried (and it worked in most of the cases) is to move all vst plugs into a different folder and then replace one by one. the ones who force the crash go to trash (incl. ALL files on your system --> http://www.native-instruments.com/index.php?id=niosxtut2&L=2) and reinstall AFTER CS4 HAS BEEN INSTALLED. obviously the "rank" is important.
my probs are solved, thank you!

CS4 Premiere Pro No-Response in 64-bit Win7PC, i7 CPU, 16G Memory .... frustrated :)

CS4 Premiere Pro hang in a new 64-bit Win7 PC, i7 CPU, 16G Memory .... frustrated
(video no response, but audio is on)
I have no idea what the root cause is:
1. Win 7 vs. XP issue; OR
2. 32-bit vs. 64-bit; OR
3. CS4 needs to be upgraded to CS6?
Need your help, how to fix it?
Really Appreaciate!
Forest

Dear Ann:
Thank you for your reply!
It seems no others know this, I guess your assumption is correct;
I tested my previous project, they run well.
If it is clips problem, how can I fix it?
I downloaded your suggested Media Info, but don't know how it can work yet.
Thank you so much!
Forest

Premiere Pro crash on launch

Premiere Pro crash on launch (dvaui.dll fault) for one user, but not on random account created on same machine.
How do fix?

Fonts can cause issues. First, corrupt fonts can cause launch hangs and Titler crashes. Next, there are some fonts that are not corrupt, but just do not work well with Adobe products. One such font is from SunMicro Systems, and installs with OpenOffice - Deja Vu. There are probably many, many more. Some fonts, like Isabelle and Isabella (by some different foundries too), will not cause issues, but just not display properly in many Adobe apps.
Fonts - you can't live without them, and sometimes it's tough to live with 'em, especially some.
Thanks for reporting and good luck,
Hunt
PS - this ARTICLE covers some issues with Titler (can also apply to launch), but is highly PC-centric.

How do I fix my MacBook Pro that continues to abruptly turn off, no matter what I am doing? Even after deleting items/trying resolution methods?

How can I fix my MacBook Pro? I have a relatively recent model of the MacBook Pro. I’ve been running Mavericks.
For the past few days, it has been randomly clicking off by itself, I guess crashing. I would be online or just doings on it, sometimes nothing at all, and the screen would go black, the computer would turn off. Then, I would proceed to try to turn it back on, and it won’t turn on for several minutes, no matter what buttons you push. I tried doing an SMC reset for myself. It did not help much. I deleted all my personal files, including plug-ins, especially flash player. I thought that helped, but the computer proceeded to turn off minutes later. Then, out of frustration, (as I have done twice or so before since having the computer) I did what may be called a factory reset for my computer. I erased the current operating system information/memory in disk utility, and then went on to reinstall OS X. This was working fine, and then, a few minutes into the downloading process, my computer turned off once again.
Now, I have no system to operate on. I keep turning the computer back on to try to do it again. But now, the computer tries to do a remote or internet recovery, and tries to re-download an operating system using my WiFi. I’m sure this would be successful, but the computer can’t function for more than a minute or two without crashing/turning off.
I am fairly certain that my power button is NOT stuck.
I did earlier notice the fan making noise, before doing the SMC reset.
The computer did seem to say there was no batteries available at one point.
(But all of this was okay after some point, and I was just doing the reset to try to correct the turning off the system was still doing)
A week or two ago, I did have a glitch where my desktop picture was flashing and acting weird, and other functions on my computer keyboard not working, like volume, keyboard brightness, etc. But I did fix it.
I have not ever had much on this Macbook pro. I do not download applications. I do not store nearly any files on the computer. I usually only use the flash player plug-in. This computer is only used for doing work/business, and for personal use online.
I can’t see why I would have so many problems.
Is it possible that erasing the memory twice or so before is causing an error or issue in the drive?
What is the root of this problem, and how can I fix it on my own?
I can’t really make any progress on the computer since it turns off after only a minute or two no matter what you are trying to do.
What do I do now?

kapots3v4,
if your MacBook Pro doesn’t stay active long enough to perform an OS X Internet Recovery, then you should make an appointment at your nearest Apple store or Apple-authorized service provider to have them diagnose what’s ailing it.

CC Premiere Pro crashes on start up with "Not Responding"

CC Premiere Pro crashes on start up with "Not Responding".
Tried:
1. Reboot
2. Updating Graphics Drivers.
3. Removing Red Giant Plug-Ins from my current Adobe Common Folder.
4. Running in compatibility mode for Windows 7
5. Running as Admin
All Failed.
Got a film deadline in 24 hours, really need this fixed like 5 hours ago. Any help would be amazing.

Type Crash on Launch into the forum search. You'll get all the known fixes.

Adobe premiere pro crashes on start up.

Hi,
I've been trying to open my premiere pro and i recently did the update, now everytime i try to open up a project, my premiere pro crashes. PLEASE HELP!
Thanks!

Hi jrm112233,
Thanks for posting on Adobe forums.
Please tell us What is OS you are using ?
1. Are you using Premiere Pro CC or CS6 ?
2. For how long you have issue with Premiere Pro ?
3. What is Graphics card are you using ?
4. Do you have some 3rd party plugin installed ?
Thanks
Sandeep

Premiere Pro crashes when i start it up. Help please :-)

Premiere Pro crashes when i start it up. Help please :-)

Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1

Windows Vista 32-bit to Windows 7 Ultimate 64-bit for running CS4 Premiere Pro

     Greetings, I need some advice on whether to upgrade my computer or not! I am currently running CS4 Premiere Pro (ver 4.2.1) with HD 1080 footage. My computer is a HP d4999z Image maker (Pavillon) using Vista 32-bit OS. It has an AMD 9600 Quad-core processor 2.3 GHz (ADM phenom 64 Nvidia), Ram is 4 GB, Windows Vista Home Prem (service pak2), a Nvidia GEForce 8800GT, creative SB-x-Fi, 3 internal HD and 2 external HD.
     I use PremPro CS4 for video editing of my HD footage. I am a serious amateur, and not a professional. HP says that I can upgrade to Windows 7 Ultimate on my current computer and go from 4 GB ram to 8 GB, but 8GB is the max. So my question is... will an upgrade like this (Wind 7/64 and more RAM), give me significantly faster or better processing? And is Windows 7/64 Ultimate a more stable platform on which to run CS4?
     Eventually, I will go to CS5; but not on this computer. Probably late next year for the new computer.
     Thanks for any advice. Jean

Jean,
I think that you will find Win7-64 with an increase in RAM will offer a bit more stability and performance gain, though only a 64-bit program will get you a real increase. Whether the "bang for the buck" is enough to justify the move, is another matter. Harm and Bill G. can probably quantify that increase in performance for you, to help with the decision.
One caveat that I might offer would be the 64-bit drivers currently available. Word on the street indicates that that situation will likely improve with Win7-64 SP1. As you will be using CS4, you should not have the issue with Effects, CODEC's, etc., being 32-bit, even if you have a 64-bit OS.
Good luck, and expect a couple of folk to have some real-world numbers for you, to help you make the final decision.
Hunt

How do i fix CS4 Premiere Pro crash on startup?

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