How do I fix Firefox so I can do my on-line banking?

Have used this website for years. Suddenly unable to properly load screen for Bill Pay. All other parts of website present no problem.
The specific screen loads properly on computer runing Vista with same Firefox version, v, 3.6.13

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://support.mozilla.com/kb/How+to+clear+the+cache
* http://support.mozilla.com/kb/Deleting+cookies

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== This happened ==
Every time Firefox opened
== 2 weeks ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5)

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