How do i fix getting charged for something i didnt buy on itunes

I got an itunes recepit in my email that was for 3 in app purchases. 2 for $19.99 and one for $9.99 . I did not buy these and im not sure what to do. Im not even sure what the app is but it did appear on my phone after i got the email.Please help if ypu know what i should do. I have a Macbook Pro, Iphone 4, and a 4th gen itouch. Ive never had these problems before and im not sure what device its was "purchased" on but it only appeard on my phone.

Does anyone else have access to your iTunes account? On any device?
You can report issues with your iTunes Store purchases directly through the iTunes Store:
  http://support.apple.com/kb/HT1933

Similar Messages

  • HT1491 How do u get my money back after purchasing a game on my ipod touch? even after it wasnt letting me play it for some reason. How can i not get charged for something i didnt get to use?

    can someone please help me out with my little problem?

    Change you password.
    Alert itunes support that you have been hacked.
    Click Support at the top of this page, then click the link under Contact Us.

  • Why is apple charging me for stuff i didnt buy in itunes.

    why is apple charging me for stuff i didnt buy in itunes.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If there are things on it which you haven't purchased, and nobody else has access to your account or devices and made them, then contact iTunes Support : http://www.apple.com/support/itunes/contact/

  • How do I keep getting charged for free apps

    Hi I keep getting charged for downloading free game apps for my son. Why is this
    I've been charged about £33.00 now for all different games that are ment to be free

    It sounds like your son made in app purchases. These are very common with free games.
    The games themselves are free, but the app developers offer in app purchases in order to add enhancements or add levels, and things like that. Stay away from those "free" games or read the app description carefully. The prices for in app purchases are listed on the left side of the app description page under the app icon.
    You can turn off in app purchases in Settings>General>Restrictions. Or you can instruct your son to not make any purchases without your knowledge. In all fairness to your son .. Since I have no idea how old he is .... He may not even realize that he did make purchases .... Except for the fact that you have to enter your Apple ID password in order to make those purchases.

  • HT1937 how do i get reimbursed for something i bought with my itunes but would not download??

    My mom bought me a $50 Itunes card for my birthday and my iphone 4s would not download season 1 of shameless so i deleted it but it charged me for it i would like to be reimbursed please how do I get the money back from that??

    According to iTunes all sales are final, but you can contact iTunes if you have a problem. If you received a receipt in email, it has a problems link, or use this link. http://www.apple.com/emea/support/itunes/contact.html

  • What do I get charged for buying songs

    I see the price of a song, but do I get charged for something else? What is the process buying a song?

    The price you will be charged will be what is listed against it - unless you are in the US in which case you need to add on your state's sales tax. There are no other charges.
    But each time that you add or change the credit card details on your account then you might see a small temporary store holding charge applied to it to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - but that is temporary, it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    To buy a song just click on its price, and if you are not already logged into your iTunes account then you will be prompted to do so, otherwise you will just be asked for your password - if you make another purchase within 15 minutes of entering your password then you won't be asked to re-enter it. The song will then download into the Music section of your iTunes library

  • How do i get music i didnt buy from itune and take then off my old ipod touch and put them on my new ipod touch, how do i get music i didnt buy from itune and take then off my old ipod touch and put them on my new ipod touch

    i have an ipod touch and i got a new one now how do i get my music that i didnt buy from itunes from my old ipod to my new one

    You need a third-party program like one of those discussed here:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • HT204088 Does anyone know how to speak to customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. There is no way on the apple site to get this resolved.

    Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.

    iTunes Customer Service is an online service unless they feel they need to call you.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • I was charged for something I did not buy on I tunes how do you fix this

    I have been charged for something from I tunes which I did not purchase actually 2 things

    iTunes Store: What to do if your account has been compromised

  • TS1702 I don't have an iPhone anymore but keep getting charged for subscriptions I need to cancel them how do I do it?

    I need help I had to return my iPhone because of financial reasons and I'm still getting charged for an app I forgot to cancel the subscription how can I fix this?

    You should be able to cancel auto-renewing subscriptions via your computer's iTunes - there are instructions on this page: http://support.apple.com/kb/HT4098

  • I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/
    or
    Adobe contact information - http://helpx.adobe.com/contact.html

  • How do you get charge for visual voicemail?

    After reading a couple of post and being completely confused by them I tried an experiment. I turn airplane mode on and then proceed to check my voicemail from earlier.
    The voicemail played without me connecting to AT$T. So this verifies that the actual voicemail is someone being pushed over to your phone. WHich explains why you can now play the voicemail in any order. (it's like playing songs like your ipod basically)
    So then here's the question: DO we still get charged for listening to the message itself?
    ON a traditional cell phone everytime you listen to a voicemail message you lose airtime according to how long you listen to that message. No with the iphone things are different. Voicemails are storage on the handset and not located at at&t.
    Based on what i am reading there are two parts to the visual voicemail. 1.) the actual service that is "pushing" the voice messages to the iphone and 2.) listening to the messages
    Since the message is already on the iphone there is no way for at&t track how many times or how long you've been listening to your voicemail.
    So 2 things can happen. 1.) the visual voicemail plan actually covers the whole thing. Listening to messages on the phone and the service that does the pushing.
    or 2.) as someone earlier posted, you still get charged for voicemail. It's charged before it's been pushed to your phone. So if X calls me and leaves me a 5 minute message, i will lose 5 minutes of airtime before before i even had a change to check the message.
    NOw if number is true then that would suck.
    Can someone verify if this is true

    you don't get charged per message.
    There's a flat rate fee for the visual voicemail service that is included in the $20/month iPhone data plan.
    The information gets sent via the Edge network to your phone, where it is stored until you delete it.

  • HT1267 How do I get credit for something I downloaded twice by mistake?

    How do I get credit for something I downloaded twice by mistake?

    Go to the iTunes store, go to Support and Contact. Send them an email explaining your issue. There is no telephone or email support from iTunes. You should hear from them within 24 hours.

  • I stopped using the IPad application but still get charged for that, how can I stop it?

    I stopped using the IPad application but still get charged for that, how can I stop it?

    Which iPad app ? If you mean one that has an auto-renewing subscription within it then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

Maybe you are looking for

  • Kernel 2.6.33.4-1 r8169 driver issue

    I am having a issue with my network chip on my mainboard.  It runs a r8169 chip.  When I upgraded the kernel the network randomly stopped working entirely.  So I decided to do a reinstall of Arch.  Everything reinstalls fine then once I boot bam no n

  • Template does not appear in project folder

    Hi My template has disappeared from my project. Therefore, I have tried reimporting the template to the 'Templates' folder in the project folder. When I do this, I do not get an error message. But the *.htt file does not appear in the 'Templates' fol

  • Rteport

    plz write code this object Developed an interactive report that displays the sales order information, like sales order no, sold to party and delivery status. The detailed list gives item data and   item delivery.

  • ESOA :create RFC detination to es workspace HU2

    I want to create RFC detination to es workspace HU2, I set the router string.error like this.(NWA->Configuration Management>destinations). Error during ping operation: Connect to SAP gateway failed Connect_PM  TYPE=A ASHOST=iwdf1030.dmzwdf.sap.corp S

  • CA-53 Connectivity Cable Issue with 6233

    I just bought this cable , installed drivers on my pc , plugged it into the PC and then into my phone (6233). OOPS "Enhancement not Supported" error... I've been busting my head for the last hour reading forums, but i haven't found anything i can do