How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Similar Messages

  • I have a ipod touch 4 gen with 8gb but it is stuck in recovery mode and when i try restoring it it says cannot restoe then error 1604 what do i do

    i have an ipod touch 4g with 8gb but it is stuck in recovery mode and when i try to restore it an error pops up saying that the ipod ipod can not be restored then the number 1604 pops up how do i fix it

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • HT3529 my iphone is in recovery mode and when i try restore it it says error

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    Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
    01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
    [01:41:37.0017]    Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
    [01:41:37.0017]       Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
    [01:41:37.0017]          Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
    [01:41:37.0017]             Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
    [01:41:37.0017]                Depth:5 Error:Exception at :0:
    [01:41:37.0017]           - kBBUReturnTimedOut(8)/16: Pinging timed out
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  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
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  • Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

    Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
    Or any other suggestions please? Thanks

    As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

  • I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    Try the iTunes troubleshooting advice here:
    Windows - http://support.apple.com/kb/ts1538

  • IPhone stuck in recovery mode and I NEED MY MEDIA!

    Trying to update to the newest OS, typically failed with an "unknown error (-1)" and now my phone is stuck in recovery mode and wants me to restore it. I have many photos and videos only on my phone that I desperately do not want to lose, no icloud. How can I retrieve them?? I did a sync/backup via itunes right before trying to update but I don't think that saves my photos, does it, since itunes doesn't import photos from my camera roll? Help.

    Thanks. I ended up trying to restore it, and it then gave me the same error message! With "cannot be restored' AWESOME.
    I don't have access to another computer currently. I tried pretty much everything on that page and other forums I could find except for the things that I don't understand or don't know how to do such as connecting without an internet proxy(what? tech-stupid here, I need it spelled out.) configuring security software, ports and firmware and really this is all gibberish to me. It's mind baffling how I had a perfectly working phone and computer 2 days ago and now because of this stupid update I have no phone at all. Guess I'm just going to have to call apple and try to have them sort it out for me although usually when I call them I don't understand how to do half the things they say anyway... isn't there anyone who can translate more simply to a computer moron?? Hah. I'm in the middle of nowhere WV, apparently there's not even an apple store in this entire state, so that's out. Seems like everytime I have to update anything regarding apple it turns into a major problem.

  • Ipod stuck in recovery mode and wont restore

    ipod stuck in recovery mode and wont restore.Also not reconized in itunes anylonger.When I check my usb in device manager says in recovery mode!
    Using PC with windows 7 64bit! Tried DFU mode but it boots back showing a usb,plus an itunes icon on the screen!

    - Reboot the computer
    - Try another USB port and cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I have a iPhone 4 in recovery mode and it will not restore to factory settings.

    I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.

    Alextails998 wrote:
    I have tried all the steps.
    All what steps?
    Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    and
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast.

  • HT201210 my iphone is in recovery mode and wont turn on?

    my iphone is in recovery mode and wont turn on?

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • How would i fix my iPhone 4 that is stuck in recovery mode and wont properly restore with error code 21?

    I've already updated my iTunes to the latest version available for PC. The phone is stuck in recovery mode and if I disconnect it from the computer it goes black and then cycles in the reboot screen.  All im trying to do is restore to factory settings.

    Hi Richard_NMLB,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone is currently stuck in Recovery Mode, and/or you are unable to restore it from iTunes, you may find the information and troubleshooting steps outlined in the following articles helpful (bit unclear what exactly is happening when you try to restore):
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Resolve iOS update and restore errors in iTunes - Apple Support
    Regards,
    - Brenden

  • My iPod (4 gen) is stuck in recovery mode and it will not restore. How do I fix it?

    So here is what happened: my iPod went dead and when I went to plug it in to charge I noticed it wasn't doing the normal little battery charging symbol nor did it pop up with the apple symbol. When I opened up iTunes it told me that my iPod was stuck in recovery mode and that the only way to fix it was by restoring it. As much as it pained me to do so I did it anyways. It did the routine update and restore window, I waited the 28 minutes, but still nothing. Now when I go to restore it a window pops up that says that the iPod cannot be restored because the iPod update server cannot be contacted or is currently unavailable. I'm at a loss. This the the only form of communication that I have available to me and I need it fixed A.S.A.P. Please help!
    Additional Details
    My iPod is NOT jailbroken.
    Now it says and unknown error occurred (3194) please help!
    The lock/hold button on my iPod is broken. My iPod cannot be locked, unlocked, or shut down using this button.
    Message was edited by: seades

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • The Iphone is stuck in recovery mode and i can't restore it.

    i got an iphone 3 that had all it's setting erased and is stucked in recovery mode and itumes is giving multiple errors, i can't get out of recovery or shutdown the iphone. i did try all the troubleshooting advices in the apples support pages.

    Check out this article support.apple.com/kb/ts1275. It has some generic tips as well as fixes for the specific error messages.

  • Iphone stuck in Recovery mode and Windows says it cannot find drivers

    My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.
    Message was edited by: BAGOM

    I GOT THE SOLUTION!!
    This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
    The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
    Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
    Remove all Keys related Samsung New PC Studio.
    Restart your PC and reinstall iTunes lastest version.
    Now, you can put your iPhone in Recovery Mode that Windows will recognize it!

  • My iphone is stuck in recovery mode and wont recover in itunes

    hi all, my iphone is stuck in recovery mode, have tried holding down buttons and reconnecting to itunes, it still is frozen,,,what do i do????

    I'm having the same problem!!! My iphone worked perfectly until all of a sudden it says i can't receive or make calls and that i need to restore it? So i try but then right in the middle of restoring it, my iphone just disconnects by itself?

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