How do I fix my iPod if it is "hung" on the Apple logo?

How do I fix my iPod touch if it is "hung" on the Apple logo?

Try here:
iPhone and iPod touch: Frozen and unresponsive

Similar Messages

  • How to fix your iPod when it's frozen on the apple logo screen?

    I tried to charge and restart it, but neither one worked.  It has remained on the apple logo screen for two days. 

    Two days is two days too long. Read this which will eventually lead you to the procedure to restore the iPod:
    iOS: Not responding or does not turn on

  • HT201210 How do I fix my iPod when it is stuck on the Apple loading page?

      My iPod is stuck on the Apple loading screen when you turn it on and it will not change off that screen. It happend when after I tried to update my ios Operating System. Please help!

    well the thing is ive tried to reset and restart and i cant restore because it wont sync to itunes

  • How can you fix your iphone when it is stuck on the apple logo

    My Friend has an iPhone 3G(S) and  he wanted to put music on his iPhone. So he connected it to iTunes and said that the iPhone Had an iOS update. so he did the update and after the update, it got stop on the apple logo and it got an error and the iPhone is not responding and it is stuck on the Apple Logo.

    Alright Hernan there are a couple of steps you could try.
    Your first step has been mentioned twice, that is a "Hard reset". This can be done by holding both the Power/Lock Button (Top left hand corner of the device) and the Home Button (Circular button in the Bottom-Middle of the device) for about 3-5 seconds until the device shuts down, then attempt to start it up again.
    If this fails, you may have to take a rather drastic measure and put the device into "Forced Recovery Mode". This will erase all your data on your iPhone (So I'd hope you won't have to do this unless you backed up recently) and reset it to an empty device.
    To do this, head over to this article on the Apple Support Site and follow the instructions.
    http://support.apple.com/kb/HT1808.
    It does say for unable to restore or update, but look for the section where it says "Use the following steps to place your device into recovery mode."
    Hope this helps you!
    Regards,
    Kamikaze Kitten

  • How do I restore my ipod 4g when its stuck in the apple logo and the sleep button is broken?

    I really need help! Its stuck in the apple logo and my sleep button is broken. So i cant go into recovery mode.

    Try:
    - iOS: Not responding or does not turn on
    When it says try recovery mode use one of these programs
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT6154 How do your fix a Iphone 5 32g will not pass the apple logo in boot up?

    I plug in my iphone 5 to the charger cube and all my phone does is turn on with the apple logo. Then the apple logo turns blue and shuts off. I then repeats this cycle as a loop. I have tried the recovery mode step and when itunes response to the phone, the reboot loop happens again. I am out of solutions. Please help. I am out of warrantee with and had this phone for a 1year and 5 months.

    Hey iphone5lemon,
    Thanks for the question. If your iPhone is not booting past the Apple logo, please contact Apple Support as outlined in this resource:
    iOS: Device unexpectedly restarts, displays Apple logo, or powers off
    http://support.apple.com/kb/TS5356
    Make sure your iOS device is up to date. If you still see this issue after updating, contact Apple Support.
    Thanks,
    Matt M.

  • , ii reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My 4th Gen Ipod touch will not get past the apple logo

    My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it).  Once it gave me the connect to itunes screen.  I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP! 

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
    1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
    2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
    3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
    4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

  • HT201263 my ipod touch refuses to go past the apple logo

    my ipod touch refuses to go past the apple logo. i turned it off with both the sleep/wake and home buttons but it immediately turned right back on without me making any attempt to turn it back on. my ipod will not even turn off with the sleep/wake button fyi. i just did an update through itunes with the ipod plugged in and when the update was finished/finishing my ipod went to the apple logo.
    update: my ipod flashed white, turned off, then turned back on- yet again the apple logo.

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My 4th gen Ipod nano keeps getting stuck on the apple logo.

    My 4th gen Ipod Nano keeps getting stuck on the Apple logo screen, this happens everytime I plug it in to charge. I plug it in, an apple logo comes up, and it stays like that the entire time its plugged in. To get it to unfreeze, i have to press random buttons and unplug and re plug in earbuds. After 20-25min of doing this it unfreezes and I come to find it has gotten little to no charge after being plugged in for hours at a time. Any one else have this problem, and if so what do you do?

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
    1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
    2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
    3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
    4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

  • Ipod keeps locking up and flashing the apple logo

    my ipod keeps locking up and flashing the apple logo. it seams to try to open but it stays locked. i did a restore to it but it froze up again

    what did you do to fix the problem?

  • I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • My ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes

    my ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes but now its on the connect to itunes picture and shuts off on its own. even if i try and shut it off myself it won't. it only stays on for about 3-5 minutes:( please help!!!

    When it shows the Connect to iTunes screen and you connect it to iTunes, have you tried restoring it?
    This should solve your problem because the most common cause of your issue is a software glitch that is preventing your iPod from completing it's boot sequence. Restoring it will replace the software on the iPod with a fresh set so it can be used again.

  • Some how i cannot get my ipod to work it is where the apple is there and on itunes it said that i do not have a ipod at all i have a touch

    i cannot get my  ipod to work i cnnot turn it off or start it it is stuck with the apple on it

    - Try resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Try connecting it to your computer and restoring it.  You may have to place the iPod in recovery mode.  For recovery mode see:
    http://support.apple.com/kb/HT1808

  • My sons iPod touch 5 keeps flashing with the apple logo, how do I sort it?

    My sons iPod touch 5 keeps flashing the apple logo, he was playing on it and then that happened?

    Has the unit EVER been jailbroke?  Has it EVER been dropped?  Did it EVER get excessively wet?  Did you EVER load a pirated developer's version of the IOS?
    If "No" to all the above, first try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

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