How do I fix "profile missing" error on a Mac?
When I try to launch Firefox on my MacBook Pro, I get the message that it can't load because my "profile" may be missing. I saw that I could delete the "profiles.ini" folder, but this is not in my Library.
I have tried to shut down and restart my computer, and I also tried to uninstall and download Firefox again, but I still get the same error message. Can you help me?
Thanks!
Marcus
profiles.ini is a '''file''' not a folder, and it should be in your Firefox folder above the Firefox profile folder.
You could have more than one profile. Firefox will often try to recreate a profile.ini file or a profile when it runs into problems. You could have a profile.ini that is hidden or you have not yet found it. If that file is wrong and points at a locked, inaccessible or none existent location you may have a problem that Firefox can not solve by itself.
*See http://kb.mozillazine.org/Profiles.ini_file
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Have another look for ''profiles.ini'' but when you find it rename it (maybe ''profiles.ini.faulty'') that should be enough for Firefox to recreate a profile.ini , a profile & be able to start again.
* This may help if you are having problems with hidden files <br /> http://kb.mozillazine.org/Show_hidden_files_and_folders
The file ''profile.ini'' is short and the content of the now renamed file ought to give you a clue as to what is happening.
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Profile missing error, PLEASE HELP!
I have read and tried all of the different options within the forum and nothing is working! Its so frustrating! A while back i randomly had the first profile missing error and to fix it i simply reinstalled firefox, when that didnt work I went through and completely deleted anything that had firefox or mozilla in all my libraries figuring i could then just reinstall a complete fresh install. But i was way wrong and that definitely didnt help. Ive now tried all of the different methods on this site to fix the profile missing error and it isnt working, which i think is because when it says to go to ~/Library/Application Support/Firefox/Profiles folder it is completely empty and there is not a profile to be found. So i am unable to start firefox at all so i cant make a new profile that way, or any other method at all! Please please help! Im running OSX yosemite 10.10.3, any help would be greatly appreciated!!
See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create a new default profile or reuse an existing profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile<br />Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
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== Issue
==
I have another kind of problem with Firefox
== Description
==
how do I fix the following error, it comes up every time I open a Firefox page; "type error: Components.classes[cid] is undefined" (JavaScript Application)
== This happened
==
Every time Firefox opened
== a few months ago
==
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus 1.2 true
Adobe DLM (powered by getPlus(R)) 1,6,2,49 true
AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.504.019.002 true avg@igeared
Fasterfox 2.0.0 false
Forecastfox 0.9.10.2 true {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Java Console 6.0.05 true
Java Console 6.0.03 true
Java Console 6.0.07 true
Java Console 6.0.11 true
Java Console 6.0.13 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Quick Starter 1.0 true [email protected]
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
NoScript 1.9.9.77 true {73a6fe31-595d-460b-a920-fcc0f8843232}
Java Console 6.0.19 true
Java Console 6.0.20 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days 0
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 2
browser.places.updateRecentTagsUri false
browser.startup.homepage_override.mstone rv:1.9.2.3
extensions.lastAppVersion 3.6.3
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
keyword.URL http://au.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_au&p=
network.cookie.prefsMigrated true
places.last_vacuum 1272511429
print.print_bgcolor false
print.print_bgimages false
print.print_command
print.print_downloadfonts true
print.print_evenpages true
print.print_in_color true
print.print_margin_bottom 0.5
print.print_margin_left 0.5
print.print_margin_right 0.5
print.print_margin_top 0.5
print.print_oddpages true
print.print_orientation 0
print.print_pagedelay 500
print.print_paper_data 0
print.print_paper_height 11.00
print.print_paper_size -134744073
print.print_paper_size_type 1
print.print_paper_size_unit 0
print.print_paper_width 8.50
print.print_printer Lexmark 4200 Series
print.print_reversed false
print.print_scaling 1.00
print.print_shrink_to_fit true
print.print_to_file false
print.printer_Lexmark_4200_Series.print_bgcolor false
print.printer_Lexmark_4200_Series.print_bgimages false
print.printer_Lexmark_4200_Series.print_command
print.printer_Lexmark_4200_Series.print_downloadfonts true
print.printer_Lexmark_4200_Series.print_edge_bottom 0
print.printer_Lexmark_4200_Series.print_edge_left 0
print.printer_Lexmark_4200_Series.print_edge_right 0
print.printer_Lexmark_4200_Series.print_edge_top 0
print.printer_Lexmark_4200_Series.print_evenpages true
print.printer_Lexmark_4200_Series.print_footercenter
print.printer_Lexmark_4200_Series.print_footerleft &PT
print.printer_Lexmark_4200_Series.print_footerright &D
print.printer_Lexmark_4200_Series.print_headercenter
print.printer_Lexmark_4200_Series.print_headerleft &T
print.printer_Lexmark_4200_Series.print_headerright &U
print.printer_Lexmark_4200_Series.print_in_color true
print.printer_Lexmark_4200_Series.print_margin_bottom 0.5
print.printer_Lexmark_4200_Series.print_margin_left 0.5
print.printer_Lexmark_4200_Series.print_margin_right 0.5
print.printer_Lexmark_4200_Series.print_margin_top 0.5
print.printer_Lexmark_4200_Series.print_oddpages true
print.printer_Lexmark_4200_Series.print_orientation 0
print.printer_Lexmark_4200_Series.print_pagedelay 500
print.printer_Lexmark_4200_Series.print_paper_data 1
print.printer_Lexmark_4200_Series.print_paper_height 11.00
print.printer_Lexmark_4200_Series.print_paper_size -134744073
print.printer_Lexmark_4200_Series.print_paper_size_type 0
print.printer_Lexmark_4200_Series.print_paper_size_unit 1
print.printer_Lexmark_4200_Series.print_paper_width 8.50
print.printer_Lexmark_4200_Series.print_reversed false
print.printer_Lexmark_4200_Series.print_scaling 1.00
print.printer_Lexmark_4200_Series.print_shrink_to_fit true
print.printer_Lexmark_4200_Series.print_to_file false
print.printer_Lexmark_4200_Series.print_unwriteable_margin_bottom 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_left 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_right 0
print.printer_Lexmark_4200_Series.print_unwriteable_margin_top 0
privacy.clearOnShutdown.cookies false
privacy.clearOnShutdown.offlineApps true
privacy.cpd.cookies false
privacy.item.offlineApps true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 3
security.warn_viewing_mixed false
security.warn_viewing_mixed.show_once false
== Firefox version
==
3.6.3
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
== Plugins installed
==
*-getplusplusadobe16249
*Office Plugin for Netscape Navigator
*Adobe PDF Plug-In For Firefox and Netscape
*Default Plug-in
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Shockwave Flash 10.0 r45
*iTunes Detector Plug-in
*Garmin Communicator Plug-In 2.8.1.0
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
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