How do I fix the 4900 error I get when trying to burn a cd in itunes?

how do I fix the 4900 error I get when trying to burn a cd in itunes?

We are having the same issue.
Windows 7 x64
Microsoft Office 2013 (Word)
Adobe Reader XI (11.0.0)
Whenever someone tries to embed a PDF file into a Word document, the following error occurs:
The program used to create this object is AcroExch. That program is either not installed on your computer or it is not responding. To edit this object, install AcroExch or ensure that any dialog boxes in AcroExch are closed.
I have looked at alot of articles online that say to 'Disable' Protected Mode.  This does not resolve the issue.  This option is not set by default in our environment.
Do we have any confirmation or information from Adobe on this issue? 

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