How do i fix the "Unable to install Apple Mobile Device USB Driver" problem access denied

My new iphone 5c will not work with my laptop. The apple mobile usb driver will not install. 'Access denied' is the final message in the diaolgue box of the device load error. The device is recognized but there is the yellow triangle with the exclamation point on it indicating an error installing. I've removed itunes and its components as directed step by step ..... twice..... I've disabled antivirus, firewalls, and even created a second admin profile in hopes that it would load the driver. Nothing is working. The apple person was supposed to call me back after we were on the phone 90 minutes. Well.... I guess she did not. Help!!! I would love to sync my phone. Any ideas?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

The "Unable to install Apple Mobile Device USB Driver" problem

Ever since I installed iTunes 10, I've had nothing but problems. I tried every fix I could find on the internet, unfortunately there are not too many, Apple's own website has loads of fixes but they never work.
I keep getting the Apple Mobile Device USB Driver come up in Device Manager with a little yellow exclamation mark and nothing I seem to do can fix it properly. I managed to fix it once, my iPod was synced and all was good, but once I restarted my PC, the problems started again. And I tried my friends iPhone which works perfectly and the same problem came up on my PC.
Cant someone give me a proper fix please?

I had the same problem with my iTouch when I upgraded to iTunes 10. I'm not sure if my problem was the same as with the nano but every time I reinstalled iTunes and plugged in my Touch, I got an error message for driver installation and the Apple Mobile Device USB Driver in Device Manager with a little yellow exclamation mark. The error message that came up stated something about the digital signature of the driver not being right. The fix that worked for me was as follows:
Delete the 2 Apple Mobile Device USB Driver files. If you right click on the Apple Mobile Device USB Driver in Device Manager and select properties it will tell you where they are located in the windows folder. My 2 files for windows 7 64 bit were:
usbaapl64.sys
usbaaplrc.dll
With ipod disconnected, restart computer and press F8 to enter boot menu.
Select boot option without digital driver signature support.
After boot, connect ipod and driver should automatically install correctly without error.
Good Luck
I called Apple and they would not provide any unpaid support for iTunes issues.

Cannot install Apple Mobile Device USB Driver

When I open iTunes my iPhone 4S will not show up as a device. I have tried the advice provided by Apple. I have gone through the iPhone Troubleshooting Assistant. That gave no solutions. I have tried the other solutions offered by Apple. I think that I have possibly identified the problem. As far as I know the Apple Mobile Device USB Driver is not installed on my computer. I have tried to install it but when I do I receive an error message. I repeat the entire error message in the following paragraph. The message appears in a dialogue box with the name: "Update Driver Software - iPhone".
"Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Apple Mobile Device USB Driver. Access is denied. If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
I cannot find a solution to this problem on Apple's website. How can I get this driver installed?
My version of iTunes is current. My PC's operating system is Microsoft Windows Vista Home Premium Service Pack 2.

if you haven't resolved that issue , i had the same problem and after 2 days working on it i found a solution , windows security wasn't letting me chage permisions or install any new software here's what i did :
1- control panel
2- system and security
3- under windows firewall click on allow a program over windows firewall
4- what i did was click on every single box there is on private not public
5- click accept , after i went to device manager right click iphone update driver , you shouldn't have the access denied anymore

Where is the link to download apple mobile device USB driver software

I need to download apple mobile device USB driver software but can't find it onlie. Advice where i can download it from much appreciated.

I had the same problem with my iTouch when I upgraded to iTunes 10. I'm not sure if my problem was the same as with the nano but every time I reinstalled iTunes and plugged in my Touch, I got an error message for driver installation and the Apple Mobile Device USB Driver in Device Manager with a little yellow exclamation mark. The error message that came up stated something about the digital signature of the driver not being right. The fix that worked for me was as follows:
Delete the 2 Apple Mobile Device USB Driver files. If you right click on the Apple Mobile Device USB Driver in Device Manager and select properties it will tell you where they are located in the windows folder. My 2 files for windows 7 64 bit were:
usbaapl64.sys
usbaaplrc.dll
With ipod disconnected, restart computer and press F8 to enter boot menu.
Select boot option without digital driver signature support.
After boot, connect ipod and driver should automatically install correctly without error.
Good Luck
I called Apple and they would not provide any unpaid support for iTunes issues.

I cant install apple mobile device usb driver

i plug my ipod touch 4g into my computer and it starts charging, but it doesnt appear in itunes. if i put it in dfu move or w.e its called , it will pop up in itunes to restore it but after it restores and i unplug it and plug it back in, it wont appear again. ive tried everything on the forums ive reinstalled itunes and i just think its because the apple mobile device usb driver isnt installed. my computer doesnt recognize my ipod as a camera either because i couldnt find it in device mananger on windows 7

someone please help

How do i install Apple Mobile Device USB driver

I have just bought an ipad 2 and cannot connect to itunes - various messages tell me to ensure Apple mobile driver is installed - how do i do that?

Hope you got this fixed.
I just fixed my ipod nano problem on my own and figured I'd share as I have just spent the last 4 hours trying to trouble shoot all of Apple's problems...following everyone's tips...nothing worked until I figured it out on my own.
I'm running windows 7 and have an Ipod Nano (6th Gen). Hard drive crashed on computer. Replaced HD. Everything works fine now. Downloaded iTunes along with all other programs. Nano wouldn't show up or sync on iTunes. Said Device Driver Software was not successfully installed (some USB problems). Tried everything. Finally, I figured it out.
Disconnect Nano. Uninstall iTunes AS WELL AS Apple Application Support, Apple Mobile Device Support, and Apple Software Update. Apple only tells you to uninstall iTunes and reinstall..restart computer bla bla bla. I said screw it and uninstalled all Apple programs (well, the listed ones above). I hooked up my nano to my computer to make sure the device manager recognized it without anything else plugged in...and it did. I unplugged it. Reinstall iTunes and all three other Apple programs listed above will also reinstall. I opened iTunes and plugged in my nano. It started with the "installing device driver software" and I was sure it wasn't going to work. Well, it did work. My nano showed up in the upper right bar of iTunes and synced. Unreal... I unplugged my nano and plugged in the wife's. Once again, "installing device driver software." Voila! Her's showed up and synced too. I plugged mine back it to make sure it worked and it did. I'm done. It's working. Hope these steps work for you as well.

IPhone 6, iOS 8 - Apple Mobile Device USB Driver wont install

Ive just purchased an iPhone 6 from the Apple store. Of course because its the latest model its running the latest iOS (iOS 8.0).
I tried connecting it to my computer with the included USB lightening cable. My computer attempted to install the driver and then the error message appeared "Apple Mobile Device USB Driver install was not successful".
I have tried another USB port. I also tried a solution from a previous similar topic on the Apple discussion threads that suggested uninstalling iTunes & the 3 Apple software additions: Apple Application Support, Apple Software Update, Apple Mobile Device Support.
Once the above software was uninstalled i connected my iPhone6 via USB to my computer and device manager read it fine. I assumed my issue was resolved so i continued to reinstall iTunes once again. Once all complete i connected once more and the original error reoccurred.
Is this an issue with just iPhone6 models, iOS8 users or is there an underlying problem?

OK. I found my answer, thanks to another posting.
Uninstall iTunes
Uninstall Apple Software Update
Uninstall Mobile Device Service
Uninstall Bonjour
Uninstall Application Support....all in this order.
Clear everything from Trash.
Restart PC
Install latest version of iTunes.
It worked!

I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver

Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

I updated to iTunes 10.7 and now iTunes does not see my iPod Touch. It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

After updating to iTunes 12 the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Apple mobile device USB Driver won't install (Code 37) on my 7th Generation iPod Nano

As a result, iTunes won't detect my iPod. But the iPod will charge when I plug it in to my comp, and there is an iPod folder in "My Computer". But after installing iTunes, it no longer says “connected” on the iPod (even though it still charges it). And, in Device manager, there is a yellow exclamation mark that appears in the DVD/CD-ROM drive directly after installing iTunes – there is also a yellow mark next to “Apple mobile device USB Driver” when my iPod is plugged in. For both, it says “Code 37.” I know how to fix the DVD/CD-ROM drive problem (by deleting the filters) but the Apple driver still won't install after that. I've tried troubling shooting this. I uninstalled and reinstalled the drivers, but it hasn't made a difference. And I've uninstalled and reinstalled iTunes multiple times, too, and every time I reinstall iTunes the same thing happens: my iPod no longer says “connected on the screen,” and the DVD/CD-ROM drive gets code 37 again. Also, I tried different USB cables/ports.
Any help of suggestions would be greatly appreciated. And I think I've already read a lot of troubleshooting guides on this site, but haven't had any success so far.

Sorry, I'm confused. What do you mean by “leaving all other USB devices disconnected”? Does that include my mouse, keyboard, etc? And does that mean I uninstall those things in the device manager?

TS1538 What do I do after step 6 in "If the Apple Mobile Device USB Driver is not listed"?

i'm very confused about step 5, "Verify that the Apple Mobile Device USB Driver is installed" > "If the Apple Mobile Device USB Driver is not listed", what do I do after step 6? I looked for and found the entry that recognizes the device as a camera, "Apple iPhone, now what? I'm trying to resolve an issue. After an iTunes upgrade in July 2012, I have not been able to get my iTunes to recognize any of my devices. I have uninstalled/reinstalled iTunes, all the steps. Now I'm on this one and I don't know what to do after this step 6. I looked and found the entry.... now what??? I am out of room on my phone because everything I buy on iTunes on the computer mysteriously appears on my iPhone 4, and everything I buy on my iPhone mysteriously uploads onto my iTunes the next time I open it. My phone will charge when connected to the computer, and Windows recognizes it and asks how I want to open pictures, etc. But in iTunes it will not show up under Devices. This is getting beyond ridiculous and I have to get some of this music off of my phone!

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

HT4959 How do I get Apple Mobile Device USB driver?

How do I obtain an Apple Mobile Device USB driver as without it I cannot load 10.6.1?

Install iTunes. 10.6.1 refers to a version of iTunes. 5.1.1 is the current version of iOS. I assume what you mean is you can't update your phone to 5.1.1.
You need to clarify what you have and what you are trying to do. Your profile says you have an iPhone 4S with iOS 4.3.3, which is physically impossible. All iPhone 4S's come with at least iOS 5.0

How do i fix the "Unable to install Apple Mobile Device USB Driver" problem access denied

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