How Do I Fix this "Internal Error" Message that Prevents Me Going to this Website?
This is what the message popup says...
"Internal Error
Passed an unsupported xpath step ("(") to GetElementsByxPath"
The website is avas.class.com, and this website is important because I sign-in to my account and take notes from the textbook content for my homework. This website works fine at the school, the library computers, and my desktop HP computer with Windows 7 software. I log into my account and everything's okay, until I get to the textbook stuff that's divided into lessons and different pages.
My laptop is recently purchased on the Tuesday of Thanksgiving week. It's the Satellite P55-A5312 model. The only recent changes I've made is downloading proxpn.com free wireless protection software, downloading CCleaner, activating my account with pre-installed Norton security, and uninstalling the WildTangent game program. I also have Windows 8.1 version on this laptop.
have Windows 8.1 version on this laptop.
So you have Internet Explorer 11. Run the desktop version - not the one on the Start screen.
The error is from JavaScript. Try turning it off as follows. On the Tools menu (tap the Alt key if you don't see it), click Internet options. On the Security tab, select the Internet zone. Click the Custom Level button. In the "Security Settings – Internet Zone" dialog box, set Disable for Active Scripting in the Scripting section. It's near the bottom. OK out.
If that doesn't take care of things, reset IE11. It's the same as IE10.
How to reset Internet Explorer settings
-Jerry
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