How Do I Fix this "Internal Error" Message that Prevents Me Going to this Website?

This is what the message popup says...
"Internal Error
Passed an unsupported xpath step ("(") to GetElementsByxPath"
The website is avas.class.com, and this website is important because I sign-in to my account and take notes from the textbook content for my homework. This website works fine at the school, the library computers, and my desktop HP computer with Windows 7 software. I log into my account and everything's okay, until I get to the textbook stuff that's divided into lessons and different pages.
My laptop is recently purchased on the Tuesday of Thanksgiving week. It's the Satellite P55-A5312 model. The only recent changes I've made is downloading proxpn.com free wireless protection software, downloading CCleaner, activating my account with pre-installed Norton security, and uninstalling the WildTangent game program. I also have Windows 8.1 version on this laptop.

have Windows 8.1 version on this laptop.
So you have Internet Explorer 11. Run the desktop version - not the one on the Start screen.
The error is from JavaScript. Try turning it off as follows. On the Tools menu (tap the Alt key if you don't see it), click Internet options. On the Security tab, select the Internet zone. Click the Custom Level button. In the "Security Settings – Internet Zone" dialog box, set Disable for Active Scripting in the Scripting section. It's near the bottom. OK out.
If that doesn't take care of things, reset IE11. It's the same as IE10.
   How to reset Internet Explorer settings
-Jerry

Similar Messages

  • I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

    I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

    Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
    and backup with iTunes from now on
    More info on backing up: http://support.apple.com/kb/ht1766
    Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
    http://support.apple.com/kb/ht4847

  • How do I fix an install error message 0x8007054f

    How do I fix an install error message 0x8007054f

    https://discussions.apple.com/thread/3029902?start=0&tstart=0
    old link may be broken new one right here
    http://support.microsoft.com/kb/946414
    Just wanted to make sure you understand that if you do have question, there are the odds someone already answered it, and it wasn't me.

  • I get an error message that you can't perform this operation

    My client gets an error message that "You can't perform this operation on this page now because someone (me) is currently editing or reviewing it." But I'm not. What is going wrong?

    Please ask your client to clear Contribute preference once and try the same scenario.
    Here are the steps how to clear the Contribute Preferences:
    For Mac, Contribute CS5
    1) Quit Contribute.
    2) (a) Go to "user/Library/Preferences" and delete the file "Adobe Contribute 6 Preferences".
    (b) Go to "user/Library/Application Support/Adobe/" remove "Contribute CS5".
    For Mac, Contribute CS4
    1) Quit Contribute.
    2) (a) Go to "user/Library/Preferences" and delete the file "Adobe Contribute 5 Preferences".
    (b) Go to "user/Library/Application Support/Adobe/" remove "Contribute CS4".
    If you use CS3, then delete "Adobe Contribute 4.1 Preferences" and "Contribute CS3" folder.
    For Win, Contribute CS5
    1) Quit Contribute.
    2) From Command prompt run the below two commands to remove the preferences
    a) reg delete "HKCU\Software\Adobe\Contribute 6" /f
    b) RD /S /Q "%Userprofile%\Local Settings\Application Data\Adobe\Contribute CS5"  
    For Win, Contribute CS4
    1) Quit Contribute.
    2) From Command prompt run the below two commands to remove the preferences
    a) reg delete "HKCU\Software\Adobe\Contribute 5" /f
    b) RD /S /Q "%Userprofile%\Local Settings\Application Data\Adobe\Contribute CS4"
    For CS3
    a) reg delete "HKCU\Software\Adobe\Contribute 4.1" /f
    b) RD /S /Q "%Userprofile%\Local Settings\Application Data\Adobe\Contribute CS3"
    Note: when you clear the preference all the existing connections will be lost. The connections needs to be recreated.
    Hope this helps you.

  • I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

    I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (95452)

  • How can I get past the error messages that keep popping up when I try to download Flash player?

    How can I get past the error messages that keep popping up every time I try to download anything?

    Hi
    Could you please let us know more about the error messages that you got?
    The following page has information on the error messages: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html
    Thanks,
    Sunil

  • Please can you send me a fix for the error message that starts up when I open Firefox. It says " well this is embarrassing," and asks if I want to close the tab

    Please can someone tell how to fix the problem I have with firefox on a mac OS. When firefox opens it comes up with an error message " well this is embarrassing...." and continues to ask if I want to close or restore the tabs that are open.
    Does anyone have a simple fix?
    Thank you
    Beamer

    Hello Beamer, you must update to latest (21.0) version, the bug it is fixed in firefox 21!
    https://bugzilla.mozilla.org/show_bug.cgi?id=845681
    [https://support.mozilla.org/en-US/kb/update-firefox-latest-version#os=mac&browser=fx21 Update Firefox to the latest version]
    thank you

  • How do I fix an Adobe error message?

    When I try to install Adobe Reader 9.2 I'm getting an error message.  It says an internal problem has occurred.    The error message is as follows:  Error 1606: Could not access network location.
    I have tried to uninstall Adobe Reader but it's not letting me.  I can't see videos, I can't change my desktop background and can not open pdf files.  How can I resolve this matter. 

    What is your operating system?  If it is Windows, you can use the Windows Installer Cleanup Utility* to remove the corrupted Reader installation, then reinstall it again.
    *) the tool is no longer available on the Microsoft site, but you can use Google to find an alternate download site.

  • HT4623 when trying to connect to internet i get an internal error message.  All other devices but this phone connects fine.

    For some reason this i phone will not connect to our wireless internet.  All other iphones connect.  As well as computers.  I keep receiving an internal error 500 message.  Any help?

    I assume you are referring to an error message in Safari. When you look at the phone, are you seeing the wifi signal fan by your carrier name? If yes and you go into Settings, wifi and tap the blue arrow to the right of the network, are you seeing IP information? Have you ever been connected to this network in the past?

  • How do I fix the following error message: HTTP Server Error 503?

    I no longer can access the Internet by pressing the Internet button on my computer. I receive the following error message: HTTP Server Error 503. How do I fix that problem.

    http://pcsupport.about.com/od/findbyerrormessage/a/503error.htm

  • TS3297 How can I fix my 1202 error message??

    I used ITunes for ages with no trouble.  I've always used the same computer, nothing has changed.  I have tried checking my date and time as suggested in other discussions, updating my certificates, I've tried deleting and reinstalling.  I am getting nowhere...please help!!!

    WHAT error message?
    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • How do I fix an "activation required" message that is caught in a loop?

    How do I fix an "activation required" issue on my ipad? I seem to be caught in a never ending loop.

    Reboot
    Hold the home and screen lock buttons down until you get a white apple. May take  quite a few seconds

  • How do I fix red screen error message

    I am having a red screen on boot up of my PS3  that is spelled out in every language... System error has occured please contact support for help... Can I fix this?????

    Our colleagues at PlayStation are actually better equipped to respond to your PlayStation questions. Please feel free to contact them at http://community.us.playstation.com/. I hope this helps.

  • Please help me fix a 400 error message that i'm getting for a site I've visited a number of times and is accessible through Safari browser.

    I am a fitbit owner and downloaded their app on my macbook pro several weeks ago. I have accessed that app to review fitbit progress multiple times each day since. Today, i can not do that. I can't even access the Fitbit website. I get a 400 error - your browser has sent an invalid request.
    i am having no trouble accessing any other internet content via firefox.
    I can access the Fitbit website and my account through Safari. i can also access the Fitbit website and my account through my iphone. The problem appears to be something specific between my firefox and Fitbit.
    Thanks for your help.

    Hi,
    You should be able to fix this by clearing Firefox's cookies and cache. Here's how:
    #Click the menu button [[Image:New Fx Menu]] and click History button, and then Clear Recent History... .
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Let me know how it goes,
    Michael

  • I have an error message that says A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see

    The exact and full message is:
    A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
    Script: https://fbstatic-a.akamaihd.net/rsrc.php/v2/yk/r/w50KHoJTfoZ.js:26
    so, I have read the many other threads on this problem:
    1. I just installed firefox for the first time - this happens on facebook and many other sites
    2. I have reset firefox - did not fix the problem
    3. I have checked all my extensions and plug ins for up to date
    4. I turned off hardware acceleration
    5. I tried disabling all my plug ins
    6. I used to use firefox, but it started doing this and I was never able to resolve this and went to chrome.
    I am using Win 7. No problem, ofr the most part, using IE or Chrome, I just wanted to try firefox again. Does it not work with win 7?

    You can try to clear the Flash local storage and settings if the problem is with the Flash plugin.
    *Windows Control Panel > Flash Player > Storage: Local Storage Settings
    **Remove a specific domain: Local Storage Settings by site
    **Remove all domains: Delete All and Delete Data
    Flash Website Storage Settings panel:
    *http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    Global Storage Settings Panel:
    *http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Maybe you are looking for