HOW DO I FIX THIS ISSUE??

I am trying to open a document on my Macbook Pro with Adobe Acrobat Pro from my teacher and it is a PDF file with videos within it. The videos are not loading and I do not know why! Can someone PLEASE PLEASE help me ASAP because I need to do my homework and there is ZERO way to get ahold of support on the phone during the weekend.

YOu can try posting in the right forum, your question has nothing to do with Enterprise Deployment. This is important - very few people visit this one especially at weekend.

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