How do I fix this restrictions passcode problem?
It has been two days since I posted this discussion. I have gotten over 80 views but not a single reply. I am just wondering why. Is the discussion to long? Have I violated some rule? Some changes have been made to make things a little clearer. I am sincere about this and want to make what ever correction is necessary. Plus I really do need help.
I recently bought a iPhone 3gs from a friend. AT&T was the phones carrier so in order to use it on the carrier of my choice I had it unlocked and activated the phone with my carrier (actually straight talk) on a AT&T compatible SIM card. All of my friends settings and contents had been successfully erased and the phone was operating good. I have run into a problem though and I am hoping once again that someone can point me in the right direction towards a solution.
Here is the problem:
I attempted to sync my phone with iTunes on my computer and a screen came up asking me how i wanted my phone to be treated, like a new iPhone or to back up an existing one (not sure how it was worded). My reasoning was that it is not a new phone, so not understanding the consequences of these options I chose "back up an existing one." Well, the result is that although I can still make and receive calls and send texts, all of my settings and contents have been erased and replace with my friends old settings and contents. Now, I cannot and never could erase settings and contents from the phone because it is and was passcode protected and my friend has forgotten the restrictions passcode. When I had my phone set up after it had been unlocked and activated, I did it through itunes for that reason. But now I am back to having a restrictions passcode and I cannot erase anything. Now each time I try to restore my phone through iTunes, the only thing that happens is that it updates the iOS.
What I want to do is erase it and start fresh. Not sure how to do that now and would really appreciate the help.
ovation wrote:
I recently bought a iPhone 3gs from a friend. AT&T was the phones carrier so in order to use it on the carrier of my choice I had it unlocked and activated the phone with my carrier (actually straight talk) on a AT&T compatible SIM card.
Here is the problem:
I attempted to sync my phone with iTunes on my computer and a screen came up asking me how i wanted my phone to be treated, like a new iPhone or to back up an existing one (not sure how it was worded).
My reasoning was that it is not a new phone, so not understanding the consequences of these options I chose "back up an existing one." Well, the result is that although I can still make and receive calls and send texts, all of my settings and contents have been erased and replace with my friends old settings and contents.
Now, I cannot and never could erase settings and contents from the phone because it is and was passcode protected and my friend has forgotten the restrictions passcode.
When I had my phone set up after it had been unlocked and activated, I did it through itunes for that reason.
But now I am back to having a restrictions passcode and I cannot erase anything. Now each time I try to restore my phone through iTunes, the only thing that happens is that it updates the iOS.
What I want to do is erase it and start fresh. Not sure how to do that now and would really appreciate the help.
restore as new device. http://support.apple.com/kb/HT1414
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Forgotten RESTRICTIONS Passcode
- Place the iOS device in Recovery Mode and restore via iTunes. For how to restore: iTunes: Restoring iOS software
You have to either:
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can get some photos back if you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- You can likely get some data from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
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