How do I fix thumbnail problems when there is an hour glass?

I have Premiere Elements 10 and when I edit a new picture, I get an hour glass on the thumbnail of that photo. When I click on the thumbnail I do get the picture, but until I do that all I have is an hour glass on the thumbnai.

garydenni
What computer operating system are you running Premiere Elements 10 on?
Where are you when you see this hour glass...in Elements Organizer 10? To get the picture, are you right clicking it and selecting Update Thumbnail?
How much RAM do you have installed on your computer and how much is available? How much free hard drive space does your computer have and is it all confined to the Local Disk C, not supplemental drive(s)?
What are the pixel dimensions of the photos involved and how many of them do you have in the Elements Organizer 10 if that is where you are in the program for what you describe. What is the format of these photos, jpg, tif, .psd, other?
More later.
Looking forward to your follow up.
Thanks.
ATR

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How do I fix thumbnail problems when there is an hour glass?

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