How do I fix uncontrollable scrolling in Elements Organiser?

How do I fix uncontrollable scrolling through image thumbnails in Elements Organiser? The problem occurs whether I use the trackpad on my Macbook or the Magic Mouse. I have tried slowing the gesture speed to Zero in Settings. This has absolutely no effect on the speed at which images move in the Organiser. The speed makes both Photoshop and Premiere Elements unusable.

Hi All,
Sorry for the inconvenience caused.
Please try updating your PSE13 to free 13.1 update available.
This should fix your problem.
Please let us know if you have any queries.
Thanks,
Anwesha

Similar Messages

  • How do I fix the scrolling when using my iPhone on my laptop to select which Podcasts I want to add?

    When I plug my iPhone into my laptop and then click on Podcasts, it won't let me scroll to choose which Podcasts I want to add. To fix that, I click on one of the Podcasts and then it is sort of fixed, but then I can't scroll through each individual Podcast episode. I thought it was because my laptop was just old, but I now have a new one and the problem is still there. Does anyone know how I can fix this?

    Hi Playerking95,
    Welcome to the Apple Support Communities!
    It sounds like you are trying to sync Podcasts from your iTunes library on your computer to your iPhone. In your situation I would recommend reading over the attached article for information.
    Podcasts for iOS: Sync podcasts
    http://support.apple.com/kb/HT6202
    Have a great day,
    Joe

  • How do you fix a scrolling problem on Apple TV?

    When I click the remote once, it scrolls to end of row or column.  I've restarted via remote, unplugged (restarted), restored to factory default = still have scrolling problem.  Tried 2 different remotes, same problem with each.  Tried unparring then reparring = no joy.

    Update your Adobe Flash player: Adobe Flash Player 16.0.0.305.

  • How do I fix problem with PS Elements 12 install?

    I recently purchased a bundle of PS Elements and Premier Elements 12.  The install hung from the DVD so I copied all the files to HD and installed from there.  Things went well untill one day, PS told me that my trial had ended (I entered my serial numbers during the install).  There didn't appear to be a way to re-enter, so I removed PS and re-installed (again from the HD and again entering my Serial Number).  Now upon launching PS Editor, I receive a notice that it's verifying my serial number.  It comes back without an error but doesn't run the editor.  Now what?
    Pete

    I got it working.  I did some research and found a post by H. Adams.  I found the SLCache folder for Adobe and deleted all of the files in it.  It can be found on the C drive under 1) Program Files(x86); 2) Common Files; 3) Adobe.  There are several files and one directory in the SLCache folder.  Delete them but NOT SLCache.  The Menu program then kicked off a registration process for PSE 12.
    Thanks for your help!
    Pete

  • How can i fix my scroll wheel

    my scroll wheel is locked i cant use it at all

    You can make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement, you can take it to a 3rd party repair site near you, you can send it to an online repair site such as http://www.iresq.com, you can do it yourself, http://www.ifixit.com.

  • How do I fix my broken PSE 9 Organiser program?

    I'm about ready to scream!
    Whenever I open PSE 9 Organiser, it opens to show that it is generating  thumbnails and the hourglass is not moving at all. Then if I dare to do  anything at all and I do mean anything, it stops responding and I have  to shut it down via ctrl-alt-delete or the Windows not responding pop-up  window.
    So, what have I tried to fix it?
    I have updated to SP2 after disabling user account control
    I have removed the thumbs.5.cache more than once and then tried to update the thumbnails with no success, as the program just froze on me
    I have tried to "repair" the catalog, but the program just freezes as soon as I click on File
    I have tried to "optimize" the catalog, but the program just freezes as soon as I click on File
    I have also uninstalled and re-installed the program, though without any appreciable difference in performance, (I did not actually search and remove all PSE 9 files, I just made use of the Uninstall feature in Settings)
    Now, you may understand my fustration in trying to get this program working as well as it did when I first installed it.
    So, could anyone please tell me what I should do to get this program to work as it should?

    iPod Repair
    http://www.apple.com/support/ipod/service/prices/

  • How do I empty the catalogue of Elements Organiser? I want to start again...

    I want to clear out the catalogue, not delete the original picture. But I want to import the pictures afresh, because they are now better organised in their source folders.

    DavidWaddell wrote:
    Thank you for your help. I created a new catalogue, and only then was I able to delete the original one.
    Yes, you can't delete a catalog when it is in use.
    I will start organising my pictures through PS Organiser, but I'm concerned that I'll then always have to use Organiser to find anything, or does it keep them managed in Windows folders underneath the bonnet? What if I just want to copy a folder quickly onto USB? Would I always need to go through Organiser to find the right folder?
    Yes, you'll have to always have your organizer at hand. Think of it as a replacement of the explorer, with much more powerful tools. It has a 'Folders' view in the left panel which is like the explorer. You can manage folders just like in the explorer. You can easily select files (not only based on subfolders, but on tags or categories you have created) and 'export' them as new files on your USB drive.
    It's a management system, not only a storing system. When you 'get photos and video... from...' then the organizer stores all the information present in the media file metadata section for easy retrieval:
    date, media type, dimensions, shooting settings, camera type, geolocation if your camera has this feature, and much more. Of course, such a management system is more useful if you add personal information about people, places, any categories you can create. You can add captions and notes to your files. You can create 'albums' which are collections of related files just like 'playlists', create stacks and version sets. The most impressive strength is the ability to retrieve files based on multicriteria searches. The organizer also lets you backup your media files and catalogs safely.
    The problem is not 'to go through' the organizer, it is to forget the explorer, since the organizer can fully manage your folders.
    Adding captions, notes or other information about your photos, enriching the categories and tags structure is much quicker and easier than most beginners imagine.
    So, if you need more than the explorer, it's worth learning to use the organizer; otherwise, be happy with the explorer and your folder structure, nothing wrong with that .

  • The page won't scroll down to see the all the content. How can I fix it?

    My pages won't scroll to see all of the content. I don't want it to scroll on the home, about, or contact pages, but I do want it to scroll on the pages with image thumbnails.
    Such as this page:
    http://megancampagnolo.com/loves.html
    How can I fix it?

    The Slideshow widget on the page appears to be pinned and pinned elements are not considered as part of the content by the scroll bar.
    So select the Slideshow widget in Design mode and unpin it.
    Thanks,
    Vinayak

  • I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from A

    I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from Adobe and Windows. I have a new pc with window 8.1.

    It could be a coincidence, but I rebooted the machine and (knock on wood) PSE13 seems to be working ok.

  • When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

    When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

    Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • I installed elements 12 on a Win 8.1 computer and moved all my photos from my old XP machine.  I updated to elements 12.1.  Now, many/most of my photos will not open because I do not have "permission" to open the files.  How do I fix this so I can work wi

    I installed elements 12 on a Win 8.1 computer and moved all my photos from my old XP machine.  I updated to elements 12.1.  Now, many/most of my photos will not open because I do not have "permission" to open the files.  How do I fix this so I can work with MY photos?

    Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
    In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

  • My ipod classic has started making a mewing sound and all it does is scroll through the songs.  It will not play except when connected to my computer.  I tried resyncing and that did not work. How do I fix this problem?

    My ipod classic has started making a mewling sound and all it does is scroll through the songs.  It does not play on my Bose sound dock or through earbuds.  It will play when connected to the computer...but that makes it hard to take it on a walk with me   I thought it might be a synching problem so tried that--still doesn't work.  How do I fix this problem with out restoring it to the factory setting?  I do not want to lose all my music content as some of it I cannot replace easily.  Please help with suggestions and advice. Thanks.  Karen in GA

    Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
    See this Apple support Article
    http://www.apple.com/support/ipod/five_rs/classic/
    You did not by chance bought the Hello Kitty special edition?
    Have nice day!

  • Photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I jus

    photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I just uninstal and then re-instal (without losing my spare licence that I want to use elsewhere)  It is a PC not a Mac

    See if anything here helps:
    Troubleshoot C++ runtime errors | Adobe products | Windows

  • My scroll wheel on my USB mouse is no longer working with Firefox version 3.6.12 - how do I fix this?!

    I upgraded Firefox to version 3.6.12 and the scroll wheel on my USB mouse is not working. How do I fix this?!

    http://answers.yahoo.com/question/index?qid=20080617235907AAda8zZ
    I hate posting links to other sites and all, but this is the link that helped me. I'm just passing on what I learned. Hope this helps you as much as it helped me.
    Peace

  • I bought a new computer and reinstalled my elements 12...when i first loaded it, it asked me to license or done...i accidently clicked done and now it won't run at all...how do i fix this...i keep uninstalling and reinstalling it and the editor side will

    so how do i fix this...i have reinstalled it many times now and even went and downloaded the 13 trial version just to do the project i was trying to work on...

    Once I clicked the Done button the program shut down.  So when I restarted it and clicked on editor, the timer thing happened on the editor side with the cursor timer also spinning for a few seconds and then both timer displays stopped and nothing happened.  I can click on the manage photos side and it opens and functions but not the editor.  There are no error messages.  I can uninstall the program and reinstall it and the exact same thing happens over and over.  Elements 13 loads and works perfect every time.  Maybe i'm missing something such as if I have a 32 or 64 bit system and which one i'm downloading because i had trouble finding the program to redownload.  Maybe if you just get me  alink to the american version of elements 12 32/94 bit version it will work great i bet that is the problem actually.  Because I originally did a trial version last year of 12 and then later bought it.  So if you can give me a link to download a good version of the program that might actually solve it.  Because if i have a 32 bit program download and my system is a 64 bit system...that might actually account for this issue...since after I downloaded it did not have a chance to run it and see if it worked...

Maybe you are looking for

  • Index.xml file is missing

    I am routinely experiencing problems with both .numbers and .pages since I upgraded to the "free" Mavericks OS.  For some of the files, the posts within this forum have been helpful, but for one file (.numbers) I haven't found a solution.  I am runni

  • Windows Live mail - Imported sent messages are incorrectly displaying destination address

    I imported Windows live mail messages from XP to 8.1... everything is ok except for the fact that the "Sent" messages are listed as sent to "the owners address" which is really the "source" address for all these old sent messages....Client needs thes

  • Can someone send me sample project specifications pls ?

    Hello, I need to write the specs of an IDM project. However, I don't know the best formalism to follow on how to describe workflow, events, rights, resources adapters events... I know how to do it for other worklfow projects but I want to be sure to

  • How to find Exits in CRM (Customer Relationship Management)

    How do we find Exits in CRM ( Customer Relationship Management)

  • How to set output type for PO

    Hi,     I am  creating  a new output for print PO in NACE. Now I am getting the problem of setting the access key combination. Now I Even want to get that new cretead output type in me23n messaages. regards Aashish