How do I get a compiled help .chm file out of a FrameMaker book file using Robohelp 9

I have tried to follow documentation but to be honest it is not very helpfule. On the occaision that I did get a .chm file output I was the only one that could read it. I know that I have an issue with mapping styles because we do not normally use FrameMaker paragraph styles (we are going to do something about that) but not being able to even get a complete help file is a suprise.
I imported the book file as instructed int he associated help file and followed the other intstructions but have drawn a blank.
Any hints would be enourmouslsy helpful.
Many thanks
Martyn

OK, first of all, that's a HUGE size for a video. Any video finalized for handoff should be compressed.
What kinds of storage devices are you using? Make sure the storage device you use is formatted as Mac OS Extended (or Windows NTFS if you have a Mac driver that can write to it.)
If you are using a USB stick drive or disk drive, check how it is formatted. If it is formatted as FAT32 (most usually are, for compatibility with both Mac and Windows), the maximum size file you can put on it is 4GB and your 9.3GB file is over double the limit.
If the assessor uses a Mac, just format as Mac OS Extended and there should be no problem. But still, a 9.3GB video is ridiculously large (that is to say ludicrously large, keep in mind that even DVDs only hold 4.7GB) and you should have edited it down or lowered the resolution or compressed or all three it so that it's measured in MB, not GB.

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How do I get a compiled help .chm file out of a FrameMaker book file using Robohelp 9

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