How do I get a complete backup of my iPhone?

I am sure that somewhere this is answered completely...i just havent found it yet.
I plugged my phone into iTunes, did a sync and backup, then restored my phone to original state, then tried to install everything from a backup.
All of my apps are missing.
Did I do something wrong?
I need clear instructions...an explanation of the difference between a sync and a backup, and how do I completely wipe a device then reinstall exactly what i had.
TY in advance..

how to backup http://support.apple.com/kb/HT1766 note: music and apps aren't part of the backup, only the app data is. You can go to the appstore on your phone - purchased - download - all or not on this phone - then click on the cloud to redownload your apps.
syncing with itunes http://support.apple.com/kb/HT1386

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