How do I get a contact's name/photo to appear when they call/text (rather than their number)?

I have one contact with whom I communicate regularly and their photo image appears whenever they call or text me. I don't know what I did to make that happen, and I cannot get it to happen for the other people in my Contact List. Can anyone tell me how I can get a name or photo to appear whenever someone from my Contact List either calls or texts me? I cannot recognize everyone in my CL by simply their phone number! TYSM!

The contact in which the photo does appear (along with the contact's name as well) is one that I added myself. I have photos added for many of the people in my Contact List, but neither their photo nor their name appears to me whenever they call or text me.
I know how to add a photo to a contact's information within my Contact List. I need to know how I can make that photo (or even the contact's name) appear whenever I have an incoming call/text from them. What I am seeing is just their phone number, and I do not know everyone's phone number well enough to recognize from whom I am getting a call/text. It would be much easy if their photo or name appeared instead.
TYSM for your speedy reply to my query, but the information that you have provided does not solve my issue.

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Hello User909807,
After having some close calls with fraudulent purchases on my own bank account, I know how scary it can be to know someone else other than you had your personal information, so it was nice to know my issuing bank was helping keep my identity safe. Having said that, it’s completely understandable why it’d be frustrating to discover you were unable to continue making purchases after confirming your identity via text, and I apologize if this caused any unintentional frustration.
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