How do I get a copy of an email I wrote and sent on a website (not through my own email program)?

A website asks that I contact them. I use their website and ask a question. I send the question, but did not keep a copy of it before I sent it. Is there anyway to get a copy of it for my files. Of course, if they answer it, I'll have a copy. Is this the only way?

Hello ClaudiaMtz,
I'm sorry to hear that your new GoPro 3 has developed problems, but I'll be happy to help locate your receipt!
I was unable to locate your purchase using the information that you provided when signing up for Best Buy Unboxed. I will need more information, so please watch for a private message from me. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right of this page.
I look forward to working with you.
Regards,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

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