How do I get a current year's refund if Creative Cloud membership canceled within 30 days?

I have canceled my creative cloud membership but I have been charged for the current year. Adobe says I can get a current year's refund if canceled within 30 days. How do I get this refund if I am unable to contact Adobe?

by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • How can I get Lightroom 4 as part of my Creative Cloud Membership

    Similar to thread http://forums.adobe.com/message/5776324 I'm looking to install and run Lightroom 4.4 on a Windows Vista desktop machine. I've installed the trial version as detailed in http://helpx.adobe.com/creative-cloud/kb/lightroom-4-no-longer-available.html but this has expired. This link calls out "If your trial mode has expired, contact the Adobe support team." and I'm having trouble finding out how to contact the support team other than creating this post.

    Follow these steps to download Lightroom 4.4 from your Cloud account
    http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

  • How do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the for

    This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the forum?  Adobe, I am about to go social with my frustrations!

    No, this is a public forum, as in user-to-user, so you should not share any private information here.  You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do.  Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
    Contact Customer Care

  • How can i get serial number on my photoshop from creative cloud

    how can I get serial number on my photoshop from creative cloud

    Creative Cloud applications aren’t licensed with a serial number, they are licensed by logging into CC.

  • I have a "phothographer creative cloud" on a $9.99 per mounth payment membership. How can I switch to a per year model and how much will I pay every year for the "photographer creative cloud"?

    Any hints?!?!

    Hi Kev,
    You can consider purchasing "Creative Cloud for Teams". It is recently announced by Adobe this month. You can purchase as many licences as you require.
    1. If you purchase 2 licenses, you will be Admin and you can add another email address as a User. So both will have access to Creative Cloud.
    2. User need not pay from their account, instead you(Admin) need to pay for both the licenses.
    3. You can purchase a One year commitment and pay every month.
    This Creative Cloud for Teams is designed mainly for business. I guess this fulfills your needs.
    Regards,
    Jairaj

  • How do I upgrade two single-app subscriptions to one Creative Cloud membership?

    Hi, I have an InDesign and a Photoshop single-app membership but I want Illustrator too. So I was going to upgrade to a Creative Cloud plan - kind of merge the memberships together. The FAQ says to go to My Account and follow the steps but there are no steps. When I just clicked on one of the single-app plans and tried to edit the single-app subscription plan to a Creative Cloud year long plan and try to submit, the webpage thinks about it forever and then timesout.
    What am I doing wrong or what can I do?

    Depends on how long you have been a single app subscriber. 
    I would suggest you Contact Adobe Customer Care via on-line Chat for details. 
    http://helpx.adobe.com/in/contact.html
    Ultimately, I think you'll need to cancel your current subscription and then, if you qualify for it, sign-up for Creative Cloud on the Student/Educator plan.
    http://www.adobe.com/products/creativecloud/students.edu.html?
    Nancy O.

  • How to get the current year??

    Hi all,
    How to get the current Year??

    Hi,
    Current Year & month are available in table MARV.
    I hope this helps,
    Regards
    Raju Chitale

  • How can I get the current user an  resource context  in a portal JSPDynPag

    How can I get the current user (com.sapportals.portal.security.usermanagement.IUser?)an the resource context  in a portal component (JSPDynPage)?
    Thanks.

    Hi Jon,
    Here is the code to get the current user and resource context in your JSPDynPage:
    IPortalComponentRequest  currentRequest  = (IPortalComponentRequest)pageContext.getAttribute(javax.servlet.jsp.PageContext.REQUEST);
    com.sapportals.portal.security.usermanagement.IUser contextUser = (com.sapportals.portal.security.usermanagement.IUser) currentRequest.getUser().getUser();
    ResourceContext resourceContext = new ResourceContext(contextUser);
    Greetings,
    Praveen Gudapati
    p.s. points are always welcome for helpful answers

  • How do i get the current version of web logic server on obiee 11g

    Hey
    I am pretty new to 11g and Weblogic
    How do i get the current version of web logic server on obiee 11g(11.1.1.5), I know that it should be higher than 10.3.5.
    Thanks

    Hi,
    Obiee11.1.1.5.0/6.0 both version supporting weblogic 10.3.5.0/6.0 both are no issues.
    http://blog.whitehorses.nl/2012/02/26/a-few-quick-tips-for-upgrading-ofm-11g-to-patch-set-5/
    also refer
    http://docs.oracle.com/cd/E23943_01/bi.1111/e16452/bi_plan.htm#BABECJJH
    Thanks
    Deva

  • How do I get the current adobe reader app for my iPad?

    how do I get the current adobe reader for iOS app?

    Hi,
    Apple App Store detects the iOS version on your iPad/iPhone and lets you to download the latest compatible version of Adobe Reader for iOS.
    What is the iOS version on your iPad?

  • How we can get the current running user information in BusinessOne

    Hi experts,
    How we can get the current running user information in BusinessOne Application,
    Based on the user details i want to assign some functionality,
    Regards,
    Saidarao yakkala

    Hi,
    As per me you can't get detail by server side.
    If you want to know who are connected then you can use sp_who2 procedure in SQL query.
    That will display who are login.
    For more detail you have to check LOG file on client side in SAP B1 > Log folder.
    Thanks
    Kevin

  • HT1766 I have had this i-phone almost a year and the last update crashed it.  I back up to i-cloud but this is not a new phone.  How do I get into set-up to restore from i-cloud?

    I have had this i-phone almost a year and the last update crashed it.  I back up to i-cloud but this is not a new phone.  How do I get into set-up to restore from i-cloud?

    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    Also see this migrate iTunes library post by turingtest2

  • How do I get the current ios for ipod

    my iPod touch has ios 4.2.1 and it keeps telling me I have the most up to date software. How do I get the current version?

    It sounds like you may have a 2nd generation iPod Touch, in which case 4.2.1 is the highest possible iOS. Please check the model number on the back, A1288 is 2nd generation.
    Stedman

  • How to get a fresh start to successfully install creative cloud for mac?

    I start with install creative cloud for download trials, however, since I'm in China, the creative cloud somehow automatically defaults and installs the software in Chinese version(for example, there is no way that I can choose the language of premiere, then it already been installed in my mac system in Chinese). I thought that perhaps it's because my account is set in China, then I try to uninstall all the trials, and try to delete creative cloud from my mac ios platform, but because I'm not familiar with the IOS platform, I think I didn't delete the creative cloud properly, after that, even I successfully install the English version of PRE, the creative cloud couldn't work. And I couldn't open AE v12.0 with mac IOS v10.9.4 unless upgrade AE to v12.0.1, and since the creative cloud wouldn't work, the adobe application manager is also not working. When I try to open application manager it shows this(even though the creative cloud is already installed):
    And I download creative cloud again from the URL, try to install, after that, creative cloud is running, but it shows still damaged.
    So all in all, how could I fix this crisis circle?
    How could my IOS system get a fresh start to install the creative cloud, it's there some files that I suppose to delete or what? Please try to give me a clear instruction with this, there are similar problems with people around me as well, I want to help them, too.
    And also what is the difference between adobe application manager and creative cloud?
    Look forward to your reply, thanks.

    Hello,
    Please see this link- http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    ~Deepak

Maybe you are looking for

  • Isight doesn work helpp

    I have a problem with my isight. when i try to open photobooth it sais tha no camera attached or the camera is in use by other application,so i closed any other application that uses isight but the same.Then i tried i chat and the preferences say tha

  • Oracle ERP (HRMS) connector Error

    Hello, I've got the following error while i run the  "eBusiness HRMS Trusted Reconciliation"   scheduled job  and i got this error : Failed: oracle.iam.connectors.common.ConnectorException: [2013-04-10T12:32:22.171+02:00] [oim_server1] [ERROR] [] [OI

  • Price and special price

    Hello My question is about special price and depending on the last price a discount applies Example discount 10% Customer A no special price for article B 100 so with discount it'll be 90 Customer B special price for article B 70 so with discount it'

  • Smart Form .... error in address output

    whwn i m trying to print form its getting error like ....( error in address output)

  • Laptop Build Questions

    Hello all, I am replacing my old desktop and laptop with a new laptop that is better than both. I am a film student and I prefer to do my editing at home as opposed to the school so editing capabilities is a must. I own the Production CS5.5 and I wou