How do I get a hold of customer service?

I need to speak to someone in customer service. I'm not happy with my local Verizon store. My wife and I were mislead about a few things when we upgraded to a Samsung Galaxy S4 phone, both of us upgraded. We purchased a tablet, our first one, and was not told about any upgrade fee for that. We were told we were purchasing a 16 GB tablet, only to find out when I got it home that it is actually an 8 GB. I do not like the upgrade fees at all. As a 15 year customer, I feel that we shouldn't be charged upgrade fees at all and I don't like the hassle we have to go through to in order to get the $50.00 rebate for our phones. I could have purchase the phones for a lot less, including after a rebate, at Walmart.
So how do I email someone in customer service to report my issue and to hopefully have someone train these sales associates at the local stores?
I have looked all over this website for a email to someone in customer service and I can't find anything.

Verizon does not use email for customer communications. You can call *611 or use chat. Everything you listed is normal Verizon policy including the upgrade fees and activation fee for a new line of service. Obviously, you should have received a 16GB tablet if that is what you bought. If you purchase on-line the rebates are built into the on-line price. If you purchase at a store, you get a mail-in rebate. Again, that's normal policy.
Third party retailers have lower selling prices, but there are other restrictions such as higher early termination fees, etc.

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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