How do i get a new rescue email address?

I forgot the answers to the security questions as well as the rescue email address associated with my account. I want to make a purchase but because it is my first time,I have to answer the security questions.

Hey there,
Thanks for the question. You'll need to contact Apple Support if you no longer have access to your rescue email address:
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
          - You don't see the link to send a reset email, which means you don't have a rescue address.
          - You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
Thanks,
Matt M.

Similar Messages

  • HT5312 how so i get a new rescue email?

    how do i get a new rescue email?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 how do i get to the rescue email address page?

    My young son cannot remember his security answers and I do not understand how to get to the rescue email address page.  please help

    You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98618)

  • HT4436 How do I get a new iCloud email address ?

    How can I change my iCloud email address to a new one?

    Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account, move it to another account, or reactivate it if you delete it.
    More information on aliases here:
    http://help.apple.com/icloud/#mm6b1a490a

  • HT5312 How do i get to the rescue email address

    I tried to buy a game for the first time and since it was my first time it asked to answer my security questions but it asked ones that i never put or answered!

    You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98618)

  • HT5312 how do i make a new rescue email for my Current apple id because i lost the other email rescue account.

    how do i make a new rescue email on my apple id so i can change my stupid apple security qusetions.

    If you don't have a rescue email address, or don't have access to your current one, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been resetyou can then use the steps half-way down the page that you posted from to update/add a rescue email address for potential future use

  • HT5312 how do you put a new rescue email?

    How do you put a new rescue email?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • How do I create a new icloud email address for my apple id?

    Hi there
    How do I create a new icloud email address for my apple id? My original email address is associated with my previous employers.
    When I send email from my Macbook, it seems as if I still work there, which is a problem.
    I would like to use the email address that I created for my iPad.
    When I login with my appleid (for my macbook) I keep getting the old company one, not the new one.
    Is there any way of resolving this? I
    Thanks
    Kelvin

    Welcome to the Apple Community.
    Providing you aren't trying to change you Apple iCloud email address you can make changes at My Apple ID

  • HT204053 How do I set up a rescue email address if I already have an Apple ID?

    I have an Apple ID, but I did not set up a rescue email address.  Now I need a rescue email address in order to reset my security questions/answers.  How can I set up the rescue email address?

    You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
    When you can answer the questions you can then add a rescue email address for potential future use - from here :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • How can I get the last updated email address of the customer ??

    Dear All,
    Please let me know, How can I get the last updated email address of the customer ??
    Also, I am trying to read CDHDR table where OBJECTCLAS is ADRESSE, however what value should be passed into OBJECTID field, looks like it is ADRNR with a Suffix BP.
    Please confirm me what value should be passed into OBJECTID field.
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    Anitha

    Hi Anitha,
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    objectid = addrgroup + addrnumber     (ADRC-ADDR_GROUP + ADDRNNUMBER) !!
                     'BP  000xxxxxx'
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    objectclass = ADRESSE2
    objectid =  'BP  000xxxxxx000yyyyyyy'   
                            persnumber+adrnr private
    address type 3
    objectclass = ADRESSE3
    objectid =  'BP  000xxxxxx000zzzzzzz'
                              persnumber +comp.address
    The above details is from the link: http://wiki.sdn.sap.com/wiki/display/ERPLO/LO-MD-BP
    Regards,
    Swarna Munukoti

  • HT4528 How do I get rid of duplicated email addressed  & Phone #'s in the could & on my iPHONE?

    How do I get rid of duplicated email addresses & Phone #'s in the cloud & on my iPHONE?

    There could be corrupt files. Try a reset by holding down both the Home and Power keys for 10 to 15 sec.
    Allan

  • When I look up email addresses in Outlook 2010 on my pc, it only finds cell phones.  How do I get it to find email addresses automatically?

    When I look up email addresses in Outlook 2010 on my pc, it only finds cell phones.numbers.    How do I get it to find email addresses automatically?

      Addl question:  when I DO send an email from the address book, they are all coming back with the msg: 
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  • HT5312 I changed my email address and apple is ok wih it but iCloud still has my old email address and is not recognising either my original password or my new password. How can I get my iCloud account email address corrected and also get my new password

    Hi
    I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
    I'm using an ipad and all else is ok but not icloud.

    Welcome to the Apple community Ross.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
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  • HT5312 how do i set up a rescue email address on an existing account?

    I forgot my security questions, but i don't have a rescue email address. How can i set one up???? HEEELLLPPPPPPP!!!

    You won't be able to add one until you can answer 2 of your 3 security questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When you've got them reset you can then add a rescue email address as described on the page that you posted from for potential future use :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • I used a rescue email address to obtain my security questions but entered it wrong, how can you re enter your rescue email address

    I used a rescue email address to obtain my security questions but entered it wrong, how can you re enter your rescue email address

    Try #1 or #2 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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