How do i get a print spooler for office jet 6500 E709n

somehow my print spooler is gone how do i get another, i have run the install, diagnostic and utility and none fix the problem. I can see the printer in my wireless network but can't print to it
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If your PRINT SPOOLER IS "GONE", you may have to contact WINDOWS for this issue. I would like to double check first though.
What operating system are you using? If windows 7 or XP, do the following:
1. Click Start Menu
2. RIGHT-click computer
3. Choose MANAGE
4. Click Services and Applications
5. Choose Services
6. Scroll down until you see PRINTER SPOOLER, if it is there, click on it, and START it
IF you DO NOT SEE IT IN THAT LIST, you will have to contact WINDOWS, because you may have to reformat your operating system, but contact them first.
Let me know if this helps, thanks.
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