How do I get a question answered if it isn't answered here?

I posted the question "Some flash videos don't show except as admin" well over a week ago and no replies. How else can I get this resolved? I'm not inclined to commit to $40 unless it's my fault. If I'm doing something stupid, fine, I'll take the hit. But I don't want to commit to $40 to go through some debugging that doesn't really reveal if it's my fault or an Adobe bug and I end up paying for their mistake. I can't believe no one else has ever run into this. I just want to know what the fix is.

Thanks, I'll check those out.
You must be searching different (better) than I am because I searched for the same question from others before posting and found some variations (works for one user fine but not at all for another, or some videos start to load but get stuck there, etc) but none that were this same problem.
It is discouraging that Adobe doesn't monitor these forums (or are you with adobe?) for problems that aren't answered, problems they are working on, etc., if only to say that's one we don't know the answer to yet but we're working on it. I know it's a free program but when you position yourself to dominate a specific function in the market and get all the benefits (name cred, sales of flash development software) then support should go with the deal.
How and why did you manage to get your name to display upsidedown/backwards, not only here but on the email notice I got?
Thanks

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