How do I get a refund after I downgarded my icloud storage?

I upgraded my icloud storage but my son I did not need the extra storage. I want to cancel the extra storage and get a refund but I can not find it any where on line and customer spport will not tell me on the telephone how do get a refundort. What do I do next?

If you have a credit card on your account and no store credit, then it will charge your card in a day or two. As far as I know, there is no way to stop that other than not having the money on the credit card when they try to bill you (be VERY careful if you have any overdraft protection!!!!!). Then, your iTunes account will be locked from purchasing anything until you either update your credit card, or what you wish to do, add a gift card. However, the gift card MUST be equal or HIGHER than your unpaid balance for it to be used, otherwise it just goes into your store credit, but your account remains locked.

Similar Messages

HT201318 how do I get a refund for a purchase of icloud storage plan? I purchased it 2 days ago and do not need it.

How can I get a refund for a icloud storage plan I bought 2 days ago. It was not the problem and I do not need it. I want a refund.
Thanks,
Sammiefromtx

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

TS4009 How do I get a refund for accidentally buying unwanted iCloud storage?

My receipt says:
Date of Purchase:     January 8, 2013
Next Payment:     January 8, 2014
Payment Method:     Store Credit
Item:     10 GB storage plan, billed annually     $20.00
Total:     $20.00
* You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.
But I cannot find an Apple contact. Thank you for any help.

If you are canceling a storage upgrade within 15 days of purchase, in the U.S. you can call 1-800-MYAPPLE for a refund.

After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB

How can I get a refund at the App Store when it isn't offered ?

Perhaps the Apple attack dogs will like this post better.
How do I get a refund for a costly app that, after requesting a refund, appears to not offer one? How does one know if an app meets one's needs unless you try it first?
This seems so obvious, and yet, I am shocked that Apple does not offer a trial or refund opportunity if even for 24-48 hours.
Is there another way to get a refund that I'm not aware of?

I repeat, the Apple policy is that all sales are final and after an app has been bought and downloaded, there are no refunds. Period.
The ONLY exception to the No Refund policy is if something freaky happens and you buy an app and between your purchase and attempt to download the app it is removed from the iTunes/MAS and is no longer available.
PAYMENTS, TAXES, AND REFUND POLICY
You agree that you will pay for all products you purchase through the Services, and that Apple may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. For details of how purchases are billed please visit http://support.apple.com/kb/HT5582.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
All sales and rentals of products are final.
Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
https://www.apple.com/legal/internet-services/itunes/us/terms.html
If you have found a developer whose product you have purchased through the iTunes/MAS who will personally give you a refund, more power to you. That is beyond the scope of Apple's policy and between you and the developer only.
It's time to stop beating a dead horse and move along.

HT201318 How do I get a refund for extra iCloud storage I bought but don't need. I can't figure it out

How do I get a refund for extra iCloud storage I just bought? I can't figure it out

I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed.

How can I get a refund for a album

How can I get a refund for a album I bought at the music store...If I can? Reason being I hit the wrong Buy button.
Actually, I've had original CD already.

Go into your itunes store account and click on purchase history. Click on "Report a problem" at the bottom of the page. If it was your last purchase it should be at the top and have a link that you can click on that says "Report A problem". Follow the steps the screen gives from there. This is not a guarantee that you will receive a refund (or store credit which is what they would give) but one of the options is "Accidently clicked Buy" or something to that effect. Someone should email you within 12 hours I believe (the screen will tell you how long after you submit).

How do i get a refund from the apple store?

how do i get a refund from the apple store. I hate the Final Cut Pro. I tried to contact costumer service and all it does is send me in circles

You need to let go of everything you ever knew about using editing software and look at few tutorials. After years of using Final Cut Express, I looked at FCPX and didn't understand it at all, but a few months later I finally decided to give it a second try knowing that it is an entirely different animal, and that I would have to start from scratch. I bought it, read a few tutorials, explored the menus, panes, functions, read this forum extensively, then tackled my first project. It took some diligence and patience, but I got it and I will never look back. My experience is that FCPX is far better than the previous Final Cut.
Read this: https://discussions.apple.com/thread/5251066?tstart=210

HT1657 How do I get a refund

I found out after I rented a movie that it was going to take 3 hours to load! When I can get movies easily on demand through other sevices my expectations were vastly different. How do I get a refund?

Contact itunes store support and let them know what happened. They will then reviw your refund request:
https://expresslane.apple.com/

HT1657 On a rented video, only the soundtrack played. How do I get a refund?

On a rented video only the soundtrack, no audio played. How do I get a refund?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT201318 How can I get a refund for my iCloud storage

How can I get a refund on my iCloud storage backup

If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I downloaded ibooks on my ipad. Application was free but it had books in the library. They started downloading and I didn't purchase them or order them. Now I have received charges for 4 books that I didn't want to purchase. How can I get a refund?

I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order. How do I get a refund? Is there a phone number to call? And why did this happen?

Contact iTunes Store Customer Service.
tt2

How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

How do I get a refund on Export PDF that has ALREADY been agreed

On 1/21-1/22 I tried to 'renew' a subscription for Export PDF. By some error (maybe mine - I just dont understand the whole thing) my Bank was immediately charged for two subscriptions, each at a different price. I immediately "chat"ted with several reps (it was difficult to get onto the chat and find out how to cancel) and was assured that both would be cancelled and refunded. They weren't!
I waited a week. Was again frustrated by the chat hookup, and tried the 'cloud' retail product tel #, assuming it was wrong but that I could be switched to the correct one. Had a very pleasant chat, was assured that both would be cancelled and refunded, received 2 e-mails confirming the cancellations, each with a seperate "Case #". Felt pretty good! It had only taken me a week of reasonably diligent effort to get a very simple thing done! IT WASN"T DONE! (Yes, I apologize - I know I'm loud - but by now I've got steam coming out of my ears!)
Today I got an e-mail, telling me that the refund had been processed and the case # would be closed. I looked at my bank, and only one had been refunded! I reviewed all the other e-mails and the notes from the telephone calls and chats to be sure I hadn't misunderstood something. But, no I hadn't. I went to my Adobe on-line and looked up 'my orders' history. Sure enough one had been invoiced and refunded ( the lesser charge of the two) but the other had ONLY BEEN INVOICED - NOT CANCELLED. And it seems that every piece of this transaction generates a new "order" , "case" or some other "reference #" - none of which are tied together, except by the invoice amount, when it is mentioned - which it typically IS NOT.
My question, then, is : How can I get past this absolute frustration over every aspect of my interaction with Adobe and GET THIS TAKEN CARE OF?????????

Hi Stacy,
    What frustration? (Just kidding !)
    As I mentioned, one of the two charges has been refunded. Credited by
Adobe on Jan 28, I believe I received it in my bank on Jan 30.
    The other charge, $25.37 of order # AD011017507, has not been received
by my bank yet. But this can't be that much of a surprise, and has nothing
to do with "10 business days" for refunds to post.
    To this minute, "My Orders" on Adobe website shows that the order #
AD011017507 was invoiced on January 22, but that no credit invoice has been
posted against this order to this moment!
    Can you begin to understand the frustration of being unable, through
all attempts to untangle this mess, starting within one hour of the original
order, with I believe nine different "Chats", telephone calls and, finally
a "problem" posting, stretching over more than thirteen days. Of course
it doesn't make much sense to devote this much attention to less than $50
worth of stuff, but I do not let things like this dangle.
    And can you imagine how loathe I am to deal with Adobe for fear of
some real problem?
    At any rate, I would certainly be pleased if you can suggest a way for
me to extricate myself from this. Any help would be GREATLY appreciated!
    Thanks for your time and any trouble,
    Stephen Ellis
    <removed by admin>
In a message dated 2/3/2014 4:08:59 P.M. Eastern Standard Time,
[email protected] writes:
Re: How do I get a refund on Export PDF that has ALREADY been agreed
created by StacySison (http://forums.adobe.com/people/StacySison) in
Adobe ExportPDF - View the full discussion
(http://forums.adobe.com/message/6082008#6082008)

How do I get a refund after I downgarded my icloud storage?

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