How do I get a refund for an app I purchased in error and never actually installed? downloaded fully

How do I get a refund for an app I purchased in error and never actually installed?

How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Similar Messages

  • How do I get a refund for an app I purchased but didn't download on my IPad?

    I Bought an 2 Apps last night. The first one semmed to download and then didn't work,  the second one was fine.  How do I get a refund on the one that doesn work?

    In that case, you would need to call applecare to report a problem with the app you downloaded (or tried to)
    AppleCare US phone number: (800)-694-7466
    Contact Apple for support and service
    http://support.apple.com/kb/HE57

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • How do I get a refund for an App that does not work correctly?

    How do I get a refund for a App (Express Newspapers)  that does not work correctly?

    How to report an issue with Your iTunes Store purchase

  • HT4009 How do I get a refund for in-App and i tune purchases made by a minor? I received an e-mail from Apple telling me what to do but I can not get it to work.

    How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • How do I get a refund for movies I just purchased?

    how do I get a refund for movies I just purchased?

    Unless the movies are defective, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. If the movies are defective in some way, your chances of a refund or replacement are good.
    Good luck.

  • How can I get a refund for unwanted app?

    My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

    You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
    The remedy - don't give your kids the password and answer to security questions.
    If purchased from the iTunes store, there's a link on the invoice.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

    Hi,
    I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
    It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
    I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
    However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection.  Something that is not useful for me.  I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
    There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
    Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
    So I believe I was tricked into getting this app, and I want a refund!
    And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
    Thanks for you help in finding out how to get a refund when its needed!
    Rob
    Post relates to: Pre p100eww (Sprint)

    Palm does have the ability to remove apps remotely, that was added in the last update.
    I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps.  And in this case its Palm's fault for not disclosing that this app required network support in order to work.
    They should at least make that part of a feature description.
    This is the second app that I purchased that was not advertised correctly.  So I far I have spent good money on crap only because the descriptions did not contain the right info.
    I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
    I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
    I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
    I can do that same thing by typing it on my Pre and hitting Google?
    I still feel cheated and ripped off.
    I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far.  I think Andriod will be in my life soon.  I can't stand by and let myself be taken advantage of.
    I just can't believe how angry and upset I AM over this.
    Rob

  • How do I get a refund for an app I don't like at all?

    How do I get a refund for an iPad app I don't like at all?

    Disregard my last post--still no eit capability on an iPad.
    This is what I meant to say:  http://www.ehow.com/how_5590751_refund-itunes.html

  • How can I get a refund for an app that did not download/do not now want

    I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

    Once you buy it you have bought it and Apple generally does not do refunds.  You can ask but it will have to be an exception.
    How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    What can be done is try to redownload the app.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

  • How do I get a refund for an app that doesn't work?

    I stupidly bought the microsoft bundle for 27.99 and it doesn't work! How do I get a refund?

    Wouldn't you want to check with the Microsoft support first, to get it to work?

  • How do I get a refund for an app that was billed 2x?

    I was charged twice for the same app.  How do I get a refund?  I am getting the run around online when I try to "report a problem."  Thanks!

    http://www.apple.com/support/contact/

  • How can I get a refund for an app?

    I bought an app a couple of days ago, then found it doesn't do what I thought it would. How can I get a refund?

    Thanks. It looks like I haven't received that receipt yet, but now I know what to do.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • How can I get a refund for an app that doesn't work?

    I just purchased "DVDRipper Pro 3.2.19. However, it just doesn't work. I was unable to get contact with the developer website to ask for support. Could anyone tell how can I get refund from App Store. Thanks.

    Refunds on downloaded software are virtually nonexistent.
    I have had cases where I purchase software on a physical disk. If I don't like the software I can uninstall it from my computer and sell it legally. Recouping most of my loss.

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