How do I get a refund for an app that was billed 2x?

I was charged twice for the same app. How do I get a refund? I am getting the run around online when I try to "report a problem." Thanks!

http://www.apple.com/support/contact/

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How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

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How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
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How do I get a refund for an app that was billed 2x?

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