How do I get a refund for an item that was purchased in error on the ipad by my 5 year old?

How do I get a refund for an item that was purchased on the ipad in error by my 5 year old?

All sales are final.
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

Similar Messages

  • How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

    Hi,
    I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
    It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
    I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
    However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection.  Something that is not useful for me.  I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
    There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
    Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
    So I believe I was tricked into getting this app, and I want a refund!
    And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
    Thanks for you help in finding out how to get a refund when its needed!
    Rob
    Post relates to: Pre p100eww (Sprint)

    Palm does have the ability to remove apps remotely, that was added in the last update.
    I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps.  And in this case its Palm's fault for not disclosing that this app required network support in order to work.
    They should at least make that part of a feature description.
    This is the second app that I purchased that was not advertised correctly.  So I far I have spent good money on crap only because the descriptions did not contain the right info.
    I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
    I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
    I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
    I can do that same thing by typing it on my Pre and hitting Google?
    I still feel cheated and ripped off.
    I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far.  I think Andriod will be in my life soon.  I can't stand by and let myself be taken advantage of.
    I just can't believe how angry and upset I AM over this.
    Rob

  • How do I get a refund for an app that was billed 2x?

    I was charged twice for the same app.  How do I get a refund?  I am getting the run around online when I try to "report a problem."  Thanks!

    http://www.apple.com/support/contact/

  • How can I get a refund on an app that was purchased by accident?

    My son purchased an app on accident and it charged my account $50.00, I am hoping I can get a refund for this purchase?

    You can contact iTunes Support and submit a request for a refund here:
    https://expresslane.apple.com/Issues.action
    Or you can call Apple Support 1-800-MY-APPLE and talk to a support rep.
    *It is not guaranteed that you will be refunded

  • How do I get a refund for Mobile Me that was never hooked up?

    I received an ipad and mobile me for a Christmas gift.  It was put in a moving box and stored until a few weeks ago.  I have recently tried to hook it up but was not successful due to the fact they are taking no more members.  What are my options?  Can I get a refund?

    Call Apple and ask.

  • How can I get a rufund for a product that was purchased more than 90 days ago?

    I purchased a few apps almost three years ago and I want to find out if I can still refund them.

    You can always try...
    Refunds from the App Store or iTunes Store
    That said, I don't think it's really fair for you to be able to use the app for three full years and then not have to pay. But maybe that's just me.

  • HT1657 Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How do I get a refund for a ringtone that vanished off my device?

    How do I get a refund for a ringtone that vanished off my device?

    http://www.apple.com/support/contact/

  • How do I get a refund for an App that does not work correctly?

    How do I get a refund for a App (Express Newspapers)  that does not work correctly?

    How to report an issue with Your iTunes Store purchase

  • HT1657 how do i get a refund for a movie that didnt play

    how do I get a refund for a movie I rented on iTunes that wouldn't  play?

    Refunds from the App Store or iTunes Store
    (Note that I am affiliated with this site, and some pages contain ads).

  • HT4009 How can I get a refund for my in-app accidental purchase?

    I bought my 72-year-old Mother a new iPad 2 and she is loving it. I set up the account for her to purchase new games through the app store if she wanted, but she was not aware that the in-app purchases were real-life purchases, she thought it was fake money inside the game (now she knows). Is it possible to get a refund for this? I tried to do it through the 'report a problem' but it said it was not refundable and $99.99 is a very big mistake to make on her first day with the iPad.
    Any help would be appreciated. 

    You will need to contact iTunes Store Support.
    You may want to consider turning off In-App purchases in the Restrictions:
    Settings > General > Restrictions > Enable Restrictions > Create a passcode > verify passcode > Turn off In-App Purchases.

  • How do i get a refund for a song that did not download entirely

    How can I get a refun for a song that did not download entirely??

    Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
    If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
    Regards.

  • How do I get a refund for an upgrade that is less than 24 hrs old

    I purchased an upgrade but I do not need the upgrade. How do I get a refund it has been less than 24 hours.

    I upgraded the I cloud and I need to go back down and want a refund.

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