How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?

How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
It was not imediately clear that purchases coudl only be redeemed within the country of purchase.

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT5035 how do i get my balance on my itunes gift card?

    How do I get my balance on my Itunes gift card?

    If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    If the card hasn't been redeemed yet and it's value isn't shown on the card then as far as I know the only way to see its value is to redeem it onto an account,

  • HT1577 how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a 5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:1

    how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a >5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:10pm. Not good enough.

    Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
    Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
    Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
    Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
    I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
    Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
    Message was edited by: McGinty

  • How can i get a refund on a itunes card

    My ten year old daughter has been asking friends and family to buy her I-tunes gift cards so she can save up and purchase a Nano.  Well last night she received another card allowing her to have enough credit to purchase the nano. I scratched off the offer code on the back of the cards and tried to enter the codes in the apple store check out to purchase the Nano with the cards but received a error message stating you can not redeem itunes cards to purchase a apple store product.   My question is can we get a refund on these cards or atleast exchange them for store credit so we can purchase the nano.  Right now we have no other apple devices and do not have a need for the cards since we do not have a apple product to use them with?   Who knew that there was a difference between i-store and itunes store gift cards.   Help what do I tell my little girl who was so excited to have saved her money (Gift cards) patiently until she had enough.   Is there anything that can be done?

    Can you give more information on what is happening? May be best to troubleshoot and rectify the issue.

  • How do i get my code from my itunes gift card if i cant read the code

    how do i get my code from itunes gift card if i cant read it what do i do

    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292

  • 23" screen how do I get the pages to stay big enought to see? I use ctrl++ then I restart and they are small again don't want to hit crtl ++ 20x every time

    I used some new add on but didn't work... Font only make font bigger word went over picture make it to hard to read. Want entire page bigger.
    I bought a new 23" monitor so I could see the print... internet explore pages got bigger no problem but I can not get the ones on firefox (the one I use most of the time) seem smaller then they were on my 19" monitor. I want it to stay big not have to hit ctrl++ 20x for each page Please help me fix this before I have to figure out a different browser

    There is an extension called NoSquint that might help.
    * https://addons.mozilla.org/en-US/firefox/addon/nosquint/
    After I got a 27" screen, I had problems with the interface text being too small as well. That can be fixed with Mozilla applications if you set up a userChrome.css file in the profile inside a subdirectory called chrome. The code I used:
    @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");
    *{font-family: Trebuchet MS !important; font-size: 15px !important;}

  • TS1424 how do i get a white background on itunes store instead of the **** black background that you can see anything on?

    whaT IS WITH THE BLACK BACKGROUND AND GREY LETTERS THAT YOU HAVE TO READ ON THE ITUNES STORE?!! WHO IS THE GENIUS THAT THOUGHT THAT WAS A GOOD IDEA?!!! HOW CAN I CHANGE IT TO WHITE??

    Hi there SteveJobsfan, Could you please help me?
    I have attempted to use Drgoo's fix for my black iTunes background but no luck
    I have gone into Control Panel>Hardware&Sound>Colour Mgt>All Profiles>Add>File
    Once I arrive at 'File', this box is blank and does not contain the file Drgoo mentions
    Can you possibily direct me from here please?
    Thanks

  • HT4906 How do I get old photos off iPad, in the photo photo app? I dont want the pictures and they are saved on a disc, trying to just clean up old things..

    I dont like iPhoto, and just want the old photos taken off of my iPad, that must of transferred from my computer. I will tap on the photos, and edit, but then the delete button is fuzzed out so I cant delete them??

    Photos that were transferred from your computer via a sync are removed by syncing again.
    Start iTunes on your computer and connect your iPad. Select your iPad in the left column of iTunes and select Photos in the right column. Scroll down and deselect the albums you no longer want on your iPad. Then click on Apply. The albums will be removed but will remain on your computer.

  • TS1702 How do I get a refund for an in app purchase that was made accidentally?

    How do I get a refund to an itunes card for an in apppurchase that ws made accidentally

    Contatc support:
    http://www.apple.com/support/itunes/contact/

  • HT4009 How to I get a refund for an in app purchase

    I had an in app purchase made by a young family member that was just pressing buttons. How do I get a refund as this is not wanted and has cost me £5.50!!

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you can turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what version of iOS that you have on your iPad you might also be able to set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need re-entering).

  • How can i get a refund on an app that doesnt work?

    I have an ipod touch 4g 32gb with iOS 4.3.3 and i downloaded an App called FLV Explorer. It says it is compatible with my device. I bought it for 10.85 USD. I would love to get a refund because the app doesnt work at all. It crashes constantly and doesnt do what the description says it can do. I want to know how i can get a refund on a fake app. Any support for a good answer would be nice

    How to report an issue with Your iTunes Store purchase

  • HT4009 How do I get a refund on in app purchases my two year old made?

    How do i get a refund on an in-app purchase my two year old made? HELP!

    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you can use Settings > General > Restrictions on your phone to turn off in-app purchases and to require your password to be entered for every download (the default is a 15 minute period during which it doesn't need re-entering)

  • HT4009 How do I get a refund on an in app purchase?

    How do I get a refund on an in app purchase? I tried going through the app company but they redirected me to Apple. Thanks.

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT1657 How do I get a refund

    I found out after I rented a movie that it was going to take 3 hours to load! When I can get movies easily on demand through other sevices my expectations were vastly different. How do I get a refund?

    Contact itunes store support and let them know what happened. They will then reviw your refund request:
    https://expresslane.apple.com/

  • How do I get my code off my iTunes card, if its been scratched off?

    How do I get my code off my iTunes gift card, if the code was scratched off????????? Please someone give me some feed back! This is my 100th time trying to get an answer.

    If your talking about the actual number that has been scratched off then toss it, it's now just a piece of plastic with some pretty writing on it. That number is what gives it value, with out it Apple wouldn't know what to do with it.
    Try here for more answers possibly.
    You might try e-mailing Apple directly and asking them as this is just a user to user forum, Apple just hosts it, they don't participate.

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