How do i get a refund for unauthorized itunes purchases?

Someone got ahold of my credit card and has changed up over $600 in charges on itunes. The bank is giving me credit back for a portion of it, but i need Apple to do the same for the balance of the unauthorized charges. When i try to call them, I get a message that says to go to the website, but it is only FAQs. Any direction is appreciated. Thanks,

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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How do I get a refund for Unauthorized iTunes Charges?

Can I Speak to a Live Human Being About This Matter. I Must Have That Money Returned. So my Rent Check Doesn't Bounce.
PLEASE HELP ME RESOLVE THIS MATTER TODAY. MY BANK IS ISSUING ME A NEW CARD & I Will Change My Billing info & Password When I get
The New Card Today or Tomorrow at The Latest.
Thank you, Max Farmer

Log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?

How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
It was not imediately clear that purchases coudl only be redeemed within the country of purchase.

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204396 how do I get a refund for unauthorized purchase from a minor. Link isn't working as per email instructions

I received an email indicating a refund for unauthorized in-app purchases from a minor (my daughter). I clicked on the link included in the e-mail as instructed. But the link apparently has an error. A new window opens up but doesn't allow you to continue with the option to request the refund. Please help.

.Was it a real Apple email? Seems strange that they would send you something based on a four year old purchase.
To contact iTunes:
1 - Use the Express lane and start here:
https://expresslane.apple.com
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57

How do I get a refund for my online purchase?

I bought a Mac Mini on the weekend and purchased Photoshop Elements 12 from the App Store as it was the only option. While looking for help, I found that in your website you have version 13 out. if I try to upgrade it costs 79 USD, so could you please let me know how can I get a credit for version 12, so I can buy 13?
Thanks,
JCM

You would need to contact the app store for a refund. There is usually a “report a problem” link on the original purchase receipt.
If they don’t have v13 available, tell them you would like to swap for the latest version directly from Adobe.

HT1689 How do I get a refund for an accidently purchased album?

How do I receive a refund on an accidently purchased album bought through Itunes?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

HT4009 How do I get a refund for a recently purchased app that does not meet expectation?

I purchased an application this weekend and it doesn't do what I was expecting it to do. How do I return and be reimbursed for that application?

As RG said, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. If, however, features and functions were promised in the app and either are not present or do not work and the developer cannot resolve the issue or you are unable to reach the developer, you can contact the iTunes Store, explain the reason for your request, and ask:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.

How do i get a refund for my eharmony purchased through the app store

I thought I was selecting a trial period for eHarmony but I accidentally selected a year subscription which I don't want!!! how do I get my purchase refunded?

Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you haven't already done so then you should stop it from auto-renewing : http://support.apple.com/kb/HT4098

How can I get a refund for an application purchased at the App Store?

I purchased an application (Quicken 2015) at the App Store, but it doesn't do what I need. The vendor (Intuit) says it has a 60 day guarantee, but I need to go back to the vendor (the App Store in this case) to get a refund. But I can't find any way to do that.

Go to the Mac App Store main page, choose Support under Quick Links, and contact Apple.
(115321)

Refund for unauthorized itunes purchase

My c/c was just charged over $100.00 and it is not listed as an authorized payment option on my account. Apple has me jumping through hoops, and I want a refund immediately. How do I get that?

You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I get a refund for a item purchased on iTunes that I did my accident

Hi I tried to update my O's and doing so it crashed my phone so I had to rebuild it and as I did not sync my apps to pc it never intalled them back on my phone. So I need to go back into app store and cluck buy on all the ones I had purchased before. I clicked buy for a marine navigation (australia& Nz) app I thiought I had bought. But had not purchased this app before but the larger version (australasia). please help as I don't need to jounior version and would like a refund !!
Jess

Sorry, but according to Apple iTunes Store: All Sales Are Final
So I need to go back into app store and cluck buy on all the ones I had purchased before
For the other apps, if you are a resident of the U.S. and have iTunes 10.3 or higher installed, you can re download your apps without being rebilled.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

How can I get a refund for a purchase made by a minor?

how can I get a refund for a purchase made by a minor?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

HT1933 how do i request a refund for unauthorized in-app purchases?

I would like to get a refund for unauthorized in-app purchases on my account. when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems. does anyone know how to get a refund for unauthorized in-app purchases?
thanks.

Contact the developer of the app.

How do i get a refund for unauthorized itunes purchases?

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