How do I get a refund on an app I didn't want

How do I get a refund on a app I did not want

rhondafromnarragansett wrote:
How do I get a refund on a app I did not want
If you mean you purchased it by mistake... you can try and get a refund...
Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account
But it is clearly stated that all Sales are Final...

Similar Messages

  • HT4009 how do I get a refund on a app you do not want

    How do I get a refund on an app you do not want or did not mean to purchase.

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • How do I get a refund for an app I didn't mean to download?

    Help with app

    All app purchases are final by the sales conditions of the app store and iTunes  store. But try, if the store is willing to make an exception in your case - use the "Report a problem" link on your email receipt like described in this document:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase   http://support.apple.com/kb/HT1933

  • How can I get a refund from an App that I bought?

    How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

    I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

  • HT1657 Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • How do I get a refund for an App that does not work correctly?

    How do I get a refund for a App (Express Newspapers)  that does not work correctly?

    How to report an issue with Your iTunes Store purchase

  • HT4009 How do I get a refund for in-App and i tune purchases made by a minor? I received an e-mail from Apple telling me what to do but I can not get it to work.

    How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1424 How do u get a refund when the app fails to work and the app knows it but keeps charging???

    How do I get a refund when an app fails and the company knows it but still charges you?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT1904 My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

    My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

    Contact iTunes store support and request for a refund:
    http://www.apple.com/support/itunes/contact/
    They may also need your order numbers so it's best you get them ready.
    You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
    http://support.apple.com/kb/HT2727
    Hope this helps. =D

  • HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How do I get a refund for an app I purchased in error and never actually installed? downloaded fully

    How do I get a refund for an app I purchased in error and never actually installed?

    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT4009 How do I get a refund on an app purchase

    How do I get a refund on an app purchase???

    Contact the iTunes Store folks through Express Lane, they should be able to help you out.

  • How can I get a refund at the App Store when it isn't offered ?

    Perhaps the Apple attack dogs will like this post better.
    How do I get a refund for a costly app that, after requesting a refund, appears to not offer one? How does one know if an app meets one's needs unless you try it first?
    This seems so obvious, and yet, I am shocked that Apple does not offer a trial or refund opportunity if even for 24-48 hours.
    Is there another way to get a refund that I'm not aware of?

    I repeat, the Apple policy is that all sales are final and after an app has been bought and downloaded, there are no refunds. Period.
    The ONLY exception to the No Refund policy is if something freaky happens and you buy an app and between your purchase and attempt to download the app it is removed from the iTunes/MAS and is no longer available.
    PAYMENTS, TAXES, AND REFUND POLICY
    You agree that you will pay for all products you purchase through the Services, and that Apple may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. For details of how purchases are billed please visit http://support.apple.com/kb/HT5582.
    Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
    All sales and rentals of products are final.
    Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
    If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
    https://www.apple.com/legal/internet-services/itunes/us/terms.html
    If you have found a developer whose product you have purchased through the iTunes/MAS who will personally give you a refund, more power to you. That is beyond the scope of Apple's policy and between you and the developer only.
    It's time to stop beating a dead horse and move along.

  • How can I get a refund for an app?

    I bought an app a couple of days ago, then found it doesn't do what I thought it would. How can I get a refund?

    Thanks. It looks like I haven't received that receipt yet, but now I know what to do.

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