How do i get a refund on apps brought by accident, plz help

I ahve recently noticed that have i have brought to 2 lots of cash for games unknowningly, i have tried the report a problem and it doesn't come up with the correct pages it was surpose to, i have been trying to get on the correct contact page for nearly two hours now and am nearly reduce to rears through the stress, pleaze can somebody help me...

Oh this really IS frustrating.  I hope they correct the problem soon.  While I don't recall the exact steps, when I had an issue with an itunes download, I do remember it being a simple matter of clicking "report a problem."  It was quick and painless.
In the mean time, perhaps a more round about approach will work.
http://www.apple.com/support/mac/app-store/
It's not the iTunes store but clicking on "account and billing" takes you to a simple webform.  Explain your problem, include as much detail as possible, and ask that your concern be forwarded to someone who can help.  It's certainly worth a shot.

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