How do I get a refund when cancelling a subscription within 30 days

I subscribed to Adobe ExportPDF.  It would not work for my application and I have spent an hour trying to get my refund for cancelling.  I stopped the annual renewal and I think I have cancelled. I used a live chat and the rep gave up, said he was escalating my request
HELP!

Jyh-Jiun Liou, The answer I got was to call Adobe, but I can't find a phone number anywhere on the website.  I tried one number in California, but th wait time was 1 hour 36 minutes and I didn't have that kind of time.
All the web pages tell me to use live chat and of course the live chat person didn't know how to answer the question either.
If you can provide a phone number, I'm willing tor try calling.
jim

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