How do I get a rescue email without calling Apple??
I have no idea how to reset my security questions but I know I have to set up a rescue email...stupid me. I don't know how to do that either....help??
You probably have to call Apple, because your rescue email was not set up before you forgot the security questions. However, you may be able to do it over the Internet. See: http://support.apple.com/kb/HT5699
Similar Messages
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How do you get a rescue email without knowing your security questions
Hey, So I know this sounds pretty stupid at first, but let me explain a bit; I made my apple Id on my I Pod Touch, and it asked me to make security questions (in which I made two, this is where the "fun" begins), however it didn't ask me to make a rescue email as that was going to just be my E-mail account and the link to change the security passwords isn't appearing, and as such I now am stuck: with two security questions that I don't remember the answers too and I don't have the option to send the info I need to my e-mail account, If you can help me; that would be apreciated
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
How can i add a Rescue Emile without calling apple support ?
hello , i want to add a rescue emile to my apple id and i can't , i cant either call them because i'm in SA and they don't have a number to call here so please help me .
You can't add a rescue email address without being able to answer 2 of your security questions, you will need to contact Apple to get them reset.
As South Africa isn't on this page : http://support.apple.com/kb/HT5699 , then you can try contacting them via this link, saying that you don't have a rescue email address and that you are in South Africa (which isn't on the HT5699 page) and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How do I get my security question without calling apple
So I made my apple account a long time ago and put
It in my notes and then I bought a new iPhone. My cousin wanted it so I restored it for her and forgot about the security I'm only missing one i know 2 of them but not the last so now when I buy something I have to verify and someway the ones I know change but the one I don't know staysGo to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.
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How to I get a "rescue email" because I forgot my safety questions
How to I get a "rescue email" because I forgot my safety questions
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96980) -
HT3529 how can I get a rescue email address ?
how can I get a rescue email address ?
Click here for information. If you can't do it through the method described in that article(it requires correctly answering two of the security questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
(101081) -
How can I add a rescue email it my Apple ID?
Hi, I forgot my answers for my security questions and I have to add a recovery email to recover my answers... So how can I add a rescue email to my Apple ID?
Thank you
~
EdileyYou won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT5312 how do i reset my security questions without Calling Apple support?
how do i reset my security questions without Calling Apple support?
You need to ask Apple to reset your security questions; ways of contacting them include filling out and submitting this form.
(96738) -
I don't remember my security questions,
and I'm trying to get a rescue email,because I don't have one. Help I don't know how to do this.Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How can i add a rescue email to my apple ID
how can i add a rescue email address to my apple ID coz i forgot to put one when i was creating my account.. is there anything i can do? coz i forgot my security question answers.. PLZ Help meeeee THX
If you aren't getting the reset link as described on the page that you posted from (you won't be able to add a recus email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT201363 How can I reset my security question without calling apple?
I don't remember my security questions or answers. So how can I reset them without calling apple?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96185) -
HT5312 how can you get a rescue email sent .
cant seem to find link to send rescue email HELP!!!!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95705) -
HT5312 How can I get a rescue email sent?
I am trying to access my answers to my security questions by trying to send a rescue email. However, the option to send one is not available. What do I do to access my answers??
You will only have the reset link if you have a rescue email address on your account, if you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How do I use my rescue email as my apple id?
My original apple id was created before I was old enough to have a real email so it is a fake account. I have a functioning email account now and I want to use that as my apple id. However, the email I want to use is my "rescue" email. What I'm wanting to do is make my real email my apple id and make the fake one my rescue. I need to back my phone up with iCloud and I need email verification to do that. Any and all help is greatly appreciated. Thanks!
Hello Heather_M_D,
I found an article on how to change your Apple ID to another email account.
Apple ID: Changing the email address you use for your Apple ID
http://support.apple.com/kb/HT5621
You would have to verify a few conditions first :
Ensure that the email address you enter:
Is one that you regularly use since this will be the primary email for your account
Is a valid email address
Is not already associated with another Apple ID you have
Is not an address that ends in @mac.com. @me.com, or @icloud.com
If you meet all those conditions (you might have to dissociate the recovery email from your current Apple ID) and your current Apple ID does not end with @mac.com. @me.com, or @icloud.com, you would follow these steps from the article:
Follow these steps to change the primary email address for your Apple ID:
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
Enter your new email address.
Best,
Sheila M. -
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