How do I get a serial number for teacher eligibility for Acrobat

I have bought Acrobat XI Student & Teacher.  I cannot get into Adobe Customer Support Portal ("Error 413 Header Length too Large").
How do I get my serial number?

Anubha,
I had the serial number without a problem.  I was, however, unable to access the Support Area in Adobe in order to get an eligibility code to allow me to activate the Student/Teacher software.
I have now tried using a different PC and was able to send away the application - perhaps there was a Java problem or a problem with the Internet Explorer: my own PC is brand new Window 8 so perhaps it has not been set up correctly.
Anyway, hopefully the code will arrive quickly and let me get started with the full version (I can use the trial version in the meantime).
Thanks for the prompt reply.
John

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