How do I get access to FaceTime on my iPhone 5?

I have an iPhone 5, model #MD646LL/A, currently at IOS V7.0.2 which was purchased from AT&T 10/25/2012.
I had not tried to use the FaceTime feature until last week and I find it the FaceTime button on a contact is grayed out. My wife recently upgraded her cell phone to an
iPhone 5 and the feature is working on hers. Both data plans are the same.
I have not Settings/Facetime option displayed. The only reference I can find
for FaceTime is in the cellular settings where the option to use cellular data is ON.
How do I enable the FaceTime feature on my iPhone?

Hello Joe,
I would be concerned too if I was not able to access the FaceTime on my iPhone. In my experience, if you are not seeing FaceTime in Settings or the FaceTime app, it is being blocked by Restrictions.
I recommend confirming that FaceTime is not blocked in Settings>General>Restrictions. You can find more information and the steps to access Restrictions in the following article:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213
Thank you for using Apple Support Communities.
Best,
Sheila M.

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