How do I get airport express to work again?

I get a message that I need to download Airport utility 5.6 for lion, which I have done.  When I try to install the download, I get to the destination point on the menu, and there is a yellow triangle over the HD icon which says that the download is unsupported.  On top of that, this is an Airport Express base station that had worked on this exact same system for several years.  I took it out of the house to try to use it somewhere else, and that is where the trouble started. When I brought the system home, I had the same failure to connect with the base station.  I have executed the reset steps many times, and am at a loss about how to proceed.

Well, a situation like this is sometimes called a Catch 22.
The version of AirPort Utility that you have on your Lion or Mountain Lion operating system no longer supports the older version of AirPort Express that you have.
AirPort Utility 5.6 for Lion will only work on a Mac running Lion up to the 10.7.2 version.  If you are running anything higher than 10.7.2 Lion, or Mountain Lion.......Apple will not allow  you to install AirPort Utility 5.6 using their normal installer.
There are two solutions supported by Apple:
1) Use another Mac or PC that is using a 5.x version of AirPort Utility to configure the Express
2) Replace the older AirPort Express with a new AirPort Express....likely what Apple really wants you to do.
A possible solution that might work......not supported by Apple, so there are no guarantees here..... is to install AirPort Utlity 5.6 on your Mac using a workaround to bypass Apple's installer.
ff you think that you might want to give this try.....I am not recommending it, simply pointing out that it exists.....take a look at this thread:
https://discussions.apple.com/message/21397085#21397085

Similar Messages

  • How do I get AirPort Express to work with my iPhone 4s?

    Hey there,
    I installed AirPort Express yesterday to make a wifi network out of the ethernet access that I have. It worked perfectly fine with my MacBook but my iPhone 4s does not seem to be able to hold on to the network! I can connect to the network and the wifi sign appears on the iPhone screen but after about 10 seconds it disappears again... and then it comes on again... and disappears again...
    Does anyone have the same problem? What can I do to resolve this?
    Thank you a lot for your answers in advance!

    Thanks for your help III
    BUT: I really don't get it! About ten days ago or so my iPhone 4s was suddenly able to hold on to the AirPort Express network.
    But then yesterday all of a sudden the problem was back again!!! I didn't do ANYTHING! It was just back out of nowhere! 
    Wi-Fi connection on my iPhone came on... and off... and on... and so on, while my MacBook was working perfectly fine with the network!
    So I reset the whole thing again on my MacBook with the AirPort utility, I reset the AirPort Express and I reset my iPhone... still not working... Honestly this freaks me out. Especially because it worked for more than a week and as I said I did not change a thing!!!
    Does anyone have any ideas how to solve the problem other then reset everything? Or is there an explanation around for this occurence???
    Thanks for your Help!

  • How can I get airport express to work on /31 subnet?

    255.255.255.254
    This is my ISP subnet. Airport picking up perfectly DHCP details- shows green light but unfortunately not 'passing' any internet traffic.

    It's always a good idea to do a complete power recycle of your network components when changing configurations.
    Try the following, in order, checking for Internet access after each step, until resolved:
    1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
    2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
    3. Perform a complete power recycle of your network components as follows:
    Modem/Router Power Recycling - Quick
    o Power-off the modem, AEBSn, & computer(s); Wait at least 5 minutes.
    o Power-on the modem; Wait at least 5 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
    Modem/Router Power ReCycling - Full
    o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    o Power-on the modem; Wait at least 15 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    4. Contact your ISP to have them perform a "modem reset."

  • My airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless

    my airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless..... please help!!!

    Hi again Jen,
    Most internet providers utilize "dhcp" -- you might want to check to see if your extreme is set to that function.
    If you want to try, you need to go into airport utility and select MANUAL setup/ then click NETWORK button on top of the window. /select TCP/IP -- make sure that you see "Using DHCP" not MANUAL in the configuration window.  If you do see using  dhcp, click the renew dhcp lease button.  Then you'd have to do the power down/up cycle again.  If all this doesn't work, you can do a hard reset on your Extreme, which will bring it back to the way it came out of the box, then go through the same proccess that was used to set it up originally.

  • After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found.  how do I get Itunes to start working again?

    After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found.  how do I get Itunes to start working again?

    See... Unable to install or open > http://support.apple.com/kb/TS5376
    Also See this User Tip by turingtest2
    https://discussions.apple.com/docs/DOC-6562

  • My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

    My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

    Can you start Firefox in [[Safe mode]] ?
    You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • HT1338 How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

    How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

    Hello, Cubby21. 
    Thank you for using Apple Support Communities.
    Here are the best resources for troubleshooting issues with Message.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Jason H.

  • How can I get my speaker to work again?

    How can I get my speaker to work again? I've tried turning my phone off and on, hard reset, removing SIM, cleaning out dust, using the hair dryer, network reset, cleaning headphone port, made sure the phone was not on vibrate,and made sure "Change with buttons" was on. There was no liquid/moisture damage.  I was watching a video on youtube and all of a sudden my speaker went out. If I tap on the speaker it goes in and out but does not stay on/loud.

    Do you get sound in any apps e.g. in Music and Videos but not notifications or sound in other apps ? If you do get sound in Music and Videos then have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
    If you don't get sound in any apps then have you could try a soft-reset to see if you get sound after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How do I get my audio to work again on my iPad?

    How do I get my audio to work again when I play video links on my iPad 2?  Think the problem might have started when I did the update to IOS 7.1.  I click on a video link when I'm in an app like Facebook.  The video plays, but no audio.  I used to be able to open the link in Safari and the be able to hear the audio.  But now that doesn't work either.  Apple support helped with a similar problem in10/3013.  They made me back up my iPad to ITunes through my laptop and think they wiped my iPad and re-loaded the software.  Is there any other fix?

    I just saw an answer that "Demo" posted 9/30/2012.  Said to re-boot the iPad system by holding Down to the sleep and home buttons at the same time until the apple logo screen popped up.  It worked.  I I've got audio again on my video links!

  • How do I get the iPad to work again after I have erased data (intentionally) and do not have my base computer to plug into to access itunes?

    How do I get the iPad to work again after I have erased data (intentionally) and do not have my base computer to plug into to access itunes?

    If you have iOS 5 installed on it, you don't need a PC.  simply turn it on and set it up.
    if you don't have iOS 5 then you'll need a computer.

  • HT5622 How can I get my iMessage to work again on my iPad mini?

    The iMessage on my iPad Mini quit working, although it still works on my iPhone.  When I look at my settings in messages, my phone number isn't there and it will not allow me any way to enter my phone number.  How can I get my iMessage to work again?

    Hello, Cubby21. 
    Thank you for using Apple Support Communities.
    Here are the best resources for troubleshooting issues with Message.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Jason H.

  • Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

    Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

    Purplehiddledog wrote:
    I do backup with iCloud.  I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud. 
    I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
    I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever.  Is that right?
    In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
    If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

  • HT201413 I have restored and updated my ipod from recovery mode however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again?

    I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.

    Fixed it!
    1. Made sure itunes software was up to date
    2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
    3. Connected to itunes
    4. Pressed restore and update ipod
    Update successful and ipod taken out of recovery mode

  • The message function on my Ipad just quit working.  I was using it while in Mexico and it just quit.  I have come home and synced my Ipad with Itunes and function still does not work.  How do I get this function to work again?

    The message function on my Ipad just quit working.  I was using it while in Mexico and it just quit.  I have come home and synced my Ipad with Itunes and function still does not work.  How do I get this function to work again?

    When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive.  It would be a few months old so it wouldn't have the complete library on it....any ideas?  I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

  • I have an iPad that has one app that loads to only 72%. Apple tells me that the app is no longer available in canada but it has content that I paid for. How do I get the app to work again?

    I have an iPad that has one app that loads to only 72%. Apple tells me that the app is no longer available in canada but it has content that I paid for. How do I get the app to work again?

    If it's not available in your country and you do not have a copy of it in iTunes backed up on your computer, you don't.

Maybe you are looking for