How do I get Airport Utility to find my TC that is MIA for wireless?

I have an Air and had wireless no problem for a month via TC. Last night TC started blinking amber and TC is not found by Airport Utility for me to troubleshoot. I've done all the disconnecting and connecting to no avail. Called ISP, which is working via ethernet connection to Windows desktop, and they say router is not connected to modem. But it was for a month and nothing was changed. The only thing I did last night was to check and make sure TC was being used as my default backup (after reading the Guide), so could I have done something then?

Terri,
I know you may have tried some of these before, but note the exact steps below...
*_Time Capsule Has Disappeared From Airport Utility / Amber Light_*
*Reboot ISPs’ Modem & Time Capsule*
If you are using the Time Capsule as your only router then power down your ISPs modem.
Unplug the TC from the wall outlet.
Wait 10-15 seconds.
Next turn your modem back on first. Let it initialize and acquire an IP address (about 30-60 seconds).
Re-plug in the TC again.
After it has restarted (30-60 seconds), does it show up in Airport Utilities?
If not try "Rescan" from the File Menu.
If the above doesn't work, then…
*Cycle Airport Preferences*
Open Network Preferences.
Click “Turn Airport Off”, wait 10 seconds.
Now click “Turn Airport On”. Close Prefs.
Does it now show up in Airport Utilities?.
If not go to the “File” menu and select “Rescan”.
Does it appears now?.
If not, unplug the TC, wait 10 seconds, and plug it back in.
Does the TC show up now in Airport Utility?
If the above doesn't work, then…
*Hard Reset*
Take a look at this KB article. It will explain how to reset the TC:
[http://support.apple.com/kb/HT1300]
Make sure you hold in the reset button for at least a good 10 seconds.
Then you should be able to see it. Now follow this KB article to set it up again:
http://support.apple.com/kb/HT1178
Let us know if this helps resolve your connection issue.
Cheers!

Similar Messages

How do I get Airport Utility to recognise my TimeCapsule when I first connect it?

I have followed the instructions in the setup guide and on the apple website but still my Time Capsule just flashes amber. When I press 'rescan' in Airport Utility, it says it is unable to locate any wireless devices.
I have connected my ethernet cable from my wireless modem/router to my time capsule and plugged the time capsule in to the power. Before connecting it to the time capsule, the ethernet cable connected my wireless modem/router to my iMac. Now there is nothing connecting my iMac to my modem/router.
I am thinking maybe there is something not set up correctly with the Airport and wireless settings on my iMac but I don't know what they would be. When I got it, I just plugged my modem into the back with the ethernet cable and it worked. I also have a laptop that I connect wirelessly to the modem.
I have AppleCare for my iMac but I don't think it covers extra hardware like the Time Capsule. I bought the Time Capsule in August last year from JbHifi so I don't know if I can take it to an Apple store and get them to help me. Since August last year I have not been able to make it work or connect to my iMac.
Please help!!!

run another ethernet cable from one of the TC's LAN port's () to your iMac. that should enable airport utility to see the device.
besides, you should really make your initial time machine backup using a hardwired connection. subsequent backups are incremental and can be done over wifi.

How do i get airport utility to recognize airport express?

Airport express does not show up on my list of devices when I start up Airport Utility. I'd love to use express with my stereo, but I cannot.

If that AirPort Express hasn't been configured, there are two ways to get AirPort Utility to "see" it: (1) Connect an Ethernet cable between the Express and your Mac. This works best if you don't need the Ethernet of the Express to connect to another router. (2) Use the AirPort/WiFi menu bar item to look for a network named in the form "Apple Network xxxxxx". That's the temporary network that the Express is creating. If you select that network, AirPort Utility should list the Express. Once you've configured the Express and restarted it, you'll have to reselect the appropriate wireless network.

How do I get airport utility to recognise my wdstorage

I have a 1TB my book (WD storage) external hard drive - my iMac can see it and access it on the network but I can't figure out how to get it picked up by airport utility to allow me to set up time capsule back up.

Actually a apple time capsule is a broadband, DSL or Cable, wireless router with a built in hard drive and at least the router and wifi ap sections are configured by the apple airport utility. I don't own one but here is a link to the product.
http://store.apple.com/us/product/MD033LL/A/time-capsule-3tb
And a image of the back of it.
MartinR wrote:
Since you are asking about a WD external hard drive, I think you meant to ask about Time Machine, not Time Capsule. Time Machine is backup software that will work with many kinds of drives. Time Capsule is an Apple hardware product (it's basically an Airport Extreme with an embedded hard drive).
When you first connected to the WD drive to your Mac (regardless of how connected), you should have been prompted about whether or not you wanted to use the WD drive for Time Machine. If you didn't get such a message (or if you said NO), open the Time Machine application (in your Applications folder) and after it opens, click Set Up Time Machine.
If you have multiple Macs on your network, and you want to use the WD drive with more than one Mac, ethernet connection is preferable.

How do I get AirPort Extreme to find Chromecast?

I just bought Chromecast for the bedroom and my AirPort Extreme can't find it. How can I get it to find my new Chromecast?

Ask Chromecast.
Barry

I have an old Airport Express. How do I get Airport Utility to recognise it?

I have an OLd style Airport Express that I was using with my 2007 iMac and Tiger. Recent upgrade to Mountain Lion.
How do I get the Airport Utility to recognise it so I can set extra stuff?
AndrewH66

Here are the AirPort Utility downloads:
http://support.apple.com/downloads/#airport
Bottom line: I don't believe it's possible to use your old AirPort Express with Mountain Lion. The current AirPort Utility is 6.3.1.
I'm assuming you have this one (from around 2004):
http://support.apple.com/kb/SP76
If instead you have this one (from arount 2008):
http://support.apple.com/kb/SP1
... then AirPort Utility may well support your device.

How do I get airport utility program

my time capsule light is flashing amber. How do I check for airport utility program?

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the flashing amber dot to find out why the Time Capsule is complaining.

HT1218 How do I get Airport Utility (6.3.2) to see my Apple Extreme ("g"; firmware 5.7)?

Airport Utility (6.3.2) running OS10 (10.9.2) does not support my Apple Extreme ("g"; firmware 5.7) therefore cannot update firmware. How do I fix it?

You might want to let Apple know.
Apple - AirPort Extreme - Feedback
Not that it is relevent here, but Windows cannot be used to configure the newer AirPort and Time Capsule.

Airport Utility cannot find my Airport. It is nearby, no interference, and worked for about 9 months. The Airport still provides wireless internet for the household, though it won't recognize the printer -- plugged in or wireless.

How can I get Airport Utility to find my Airport? It is nearby, no interference, and worked for about 9 months. The Airport still provides wireless internet for the household, though it won't recognize the printer -- plugged in or wireless.

Are you using the latest version (5.5.2) of the AirPort Utility to access the new 802.11n AirPort Extreme Base Station (AEBSn)? Your tagline has it that you are running OS X 10.4.6. You would need at least 10.5.7 to run the utility. I assume that you are running the latest utility on another device ... correct?
When having difficulties accessing the AirPort thru the AirPort Utility, try the following, in order checking accessibility with the utility after each step:
o Check the local connection. If you are trying to access the AirPort wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the base station's LAN ports.
o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
o Perform a "factory default" reset on the base station.

Where do I get airport utility 5.6?

Where do I get airport utility 5.6?? I need it for time capsule.

http://support.apple.com/kb/DL1536 For Snow Leopard and Leopard
http://support.apple.com/kb/DL1482 For Lion and Mountain Lion (needs a bit of work to run on ML, search this forum for more info).

How to get Airport Utility display name of connected devices ?

Hello,
I would like to see what devices are connected on my Time Capsule.
Usually, Airport Utility shows:
- MAC address, IP address and client ID in DHCP tab
- MAC address in wireless client tab with signal level plotted on graphic
So, it's a little awkward, but you can assume that:
- wired devices are connected if they show in DHCP tab
- wireless devices are connected if they show in Wireless client tab. Then you can assume what wireless device it is, using the MAC address as identifier and reading client ID
Usually client ID are plain readable, like "iPhone Bob", "Mac of Sarah", etc...
Sometimes there is a third party manufacturer cryptic info.
Sometimes there is nothing. For example with my Canon printer
With time, i've learned to know what MAC address my devices are, and consigned them in a list; but i found it painful to go to my list of devices and retrieve them with their MAC adresses. I would like airport utility to make this association, like they do for apple devices
So my question is:
Is there any file that i can edit to associate the Mac address of the device with the name i want ?
I suppose there might be some hosts file somewhere ?
thanks

I've found an xml config file in ~/library/application Support/Apple/Airport/
There is a
<key>hostname</key>
<string>Canon Printer</string>
missing, that I have added. Now all DHCP devices have disappeared in Airport utility (but are still connected); i guess they will reappear once the dhcp bail has been renewed, (in one day) but that won't change anything, as this xml file is likely an output, not an input.
I'll keep you posted

Airport Utility cannot find my Airport express on Windows 7

   I have a working Airport express with a static ip address. The static ip address has been hard coded in my main router. The airport express is connected to my network via ethernet cable. Airport Express Version 7.6.1. I am having conectivity issues from my new Windows Desktop. The airport utility 5.6.1 on my new desktop cannot find my airport express. The manual setup button has been greyed out. I can ping the device. I can click on "configure other" and configure the airport-express (which is how I set it up).    If I reboot my desktop and then quickly fire up the airport utility, it finds the device. On hitting rescan, in a few minutes everything gets greyed out again.
The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
How do I find out what is blocking the airport utility on my new desktop. The Bonjour Service is up and running.   Any help/advice on trouble shooting this issue is appreciated.

The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
You only need one computer on the network to access the settings in the AirPort, so unless you like to look for things, it is probably not worth the effort to try to troubleshoot the blocking action on the Windows 7 machine.
It is not always the Windows Firewall and/or the anti-virus program that blocks connection attempts like this, but that would be the first place to look.
In general, you have to get into the Firewall settings to create an "exception" for the AirPort connection. The same would be true for the anti-virus if that is what is blocking the connection attempt between the PC and AirPort.

Airport Utility cannot find Apple Wireless Devices, yet I'm online!

I'm trying to enter in my SSID number for my kid's Wii to get it online, and I've tried to run through their tutorial. It tells me to go to Airport Utility and find my base station. Here's the deal, it says it cannot find my wireless device. And yet here I sit, complaining about it online.
How can I be online yet the computer not recognize it?

I finally just hooked up an ethernet connection and it works fine. I think the problem all along was the airport card in my iMac. I currently have my question about my airport card as a reply to another post from someone having a similar issue.

How do I get my iPad to find my printer

How to I get my iPad to find my Air Printer

Reset your router and reset your iPad. Also:
Additional Information
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.Notes:
Avoid connecting AirPrint-capable printers to the USB port of Apple AirPort Base Stations or Time Capsules. Doing so can enable traditional AirPort printing from a Mac, but it will not enable AirPrint functions for iOS devices. If you cannot use Wi-Fi networking to connect the AirPrint-capable printer, use an Ethernet connection from the AirPrint-capable printer to the Apple AirPort Base Station or Time Capsule.
Wi-Fi printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the printer is connected to the Wi-Fi network before attempting to print.

Airport Utility 6.1 is incompatible with older Airport Express. Apple suggests to use Airport Utility 5.6 but it isn't compatible with Lion. How can I use Airport Utility?

I have an Airport Express 802.11b/g, model nº A1084. Mac OS X 10.7.4. When I run Airport Utility it says that the version (6.1) isn't compatible with the base station and suggests to use the version 5.6. I try to download and install it but a message says that the version of Mac OS is not compatible with this version of Airport Utility. Apple is trying to make me crazy?

Thank you Bob for the correct link. To be honest I have no idea how you found that. The Airport 6.1 utility gives the message that 5.6 is needed, and the link unhelpfully just goes to the US support home (I am UK for a start…) - and endless navigating eventually gets you to 'other Airport Utility Software' - and there is, the incorrect version for Lion…
I have managed to setup the Express using the software link you provided :-)
iteachcoffee - workaround - get someone with Lion on a laptop, or better, Pre-Lion so you don't have to download the special software (like the wonderful Snow Leopard for example) and set up your Airport with that.
The Apple answer I'm sure is simply: Get a newer Airport! ;-) (annoying I know, my old one works perfectly!)

How do I get Airport Utility to find my TC that is MIA for wireless?

Similar Messages

Maybe you are looking for