How do I get back the free apps?

I am trying to sync ten new iPads.  Keynote, pages, etc. was on them for free.  When I configured with other apps, they disappeared.  How do I get them back?

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

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