How do I get Creative cloud to run? it starts but no menu?

I launch Creative cloud and I see it in Application Manager but no item in menu bar?
I try to download an app from the web page and Application manager starts and hangs.

I tried uninstall but Creative Cloud uninstall hangs. I tried installing Application Manager update but no help.

Similar Messages

  • How do I get Creative Cloud.app to stop asking me for my old email address ?

    How do I get Creative Cloud.app to stop asking me for my old email address that I do not have access to? I have reinstalled it several times and it stills asks for it! I spent several hours on Chat and my help specialist logged off before I had an answer to this issue. I'd prefer not to delete all of my files and apps associated with the CC suite. But I cannot update my apps without the panel letting me log in

    OKay I finally found the answer- for some convoluted reason, you need to sign out from with an app from the help menu- Why is there not an option to signet on the app Panel?

  • How do I get creative clouds file?

    How do I get creative clouds file?

    Vanessa,
    You will have to try to force an update: you should have 18.1.1.
    You may try to restart the Creative Cloud application by quitting and relaunching it.
    You may try the instructions here:
    http://prodesigntools.com/adobe-cc-version-control.html
    Or you may try a chat,
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    or Adobe phone Support,
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    The chat should be available in about 4 hours. They are a bit behind the rest of us over there.

  • I got a new computer how do I get creative cloud from my old computer to my new

    I got a new computer how do I get creative cloud from my old computer to my new

    Hi,
    Please install the Creative Cloud application on your new machine from the help document below:
    Creative Cloud Help | Creative Cloud for desktop
    Regards,
    Sheena

  • How can i get creative cloud in Aruba?

    Can anyone tell me how to get creative cloud in Aruba as it is not yet available here?

    Login to adobe.com from your end and try to place the order. If not available from adobe.com then look for any reseller.

  • How to make the Creative Cloud Uninstaller run silently ?

    Hi all,
    We created a deployment using Adobe Application Manager (AAMEE) in order to deploy Adobe Creative Cloud silently.  That works fine.  Now, when we uninstall the software, by running msiexec /x {productcode_of_the_msi_that_was_generated_using_AAMEE}, there's a log entry in the Event Viewer saying Removal success or error status: 0, which is good.  However, there's one remaining entry in the "Programs and Features"-list in Windows 7 control panel: "Adobe Creative Cloud"
    So I took a look in the registry and I found the uninstall string for that program: "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe".  Problem: this uninstaller won't run silently!  Or at least I didn't find any switches / command line parameters to make it run silently.  Does anyone know how to make it run silently?
    Question for Adobe in case there are no silent options for this uninstaller : can you explain me why you create tools (AAMEE) to generate silent installers but still leave traces on the computer that can't be uninstalled silently???
    As an application packager I would also like to address this general message to all the big software making companies out there (SAP, Oracle, Microsoft, Adobe etc.) : other big companies that buy your software, mostly want to install and uninstall it without user intervention.  So please package it so that we don't need to spend extra time and money deciphering your fancy, exotic installers / uninstallers.  MSI is quite a good standard you know...
    Thanks all of you!

    Hi,
    If I understood correctly, you have created an installation package including creative cloud desktop app through creative cloud packager not AAMEE.
    Adobe creative cloud doesn’t get uninstalled even if all the products and updates are removed from machine. But this will not cause any issues (or extra space) on installation of new package.
    Its recommended that if the package is modified (adding more products or updates to existing package) and installed then it should be uninstalled via msi of modified package.
    Thanks,
    Ashish

  • How do I get creative cloud adobe id sign off my computer?

    I did not sign up for creative cloud. I clicked the buy button to get more info and decided not to buy. But now whenever I turn on my computer the creative cloud adobe id sign in comes up. How do I stop it? thanks.

    Chrissie51 you can find details on how to remove the Adobe Creative software installed on your computer at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • How do I get Creative Cloud to launch on my Windows 7 Computer?

    I recentley downloaded Adobe Creative Cloud but for some reason it doesn't work.
    I have tried reinstalling it many times and claimed updated versions on the forum but it still will not open.
    If anyone knows how to fix this, please help me out.
    Thanks Guys

    Hi alextz11,
    The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
    Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
    Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
    You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Hope it helps your issue.
    Regards,
    Rajshree

  • How of I get Creative Cloud icon OFF my MacBook Pro "dock"?

    Well?

    Sign out of your account... Uninstall... run the Cleaner...
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How can I GET Creative Cloud redeem with expired product

    I would like to redeem my creative cloud
    and they are sayiing that it's expired
    my school is the NEW SCHOOL Parsons in New York city
    and all students are able to use creative cloud for free
    and i don't know what i cannot use it

    Contact the school to see what the status of your account is.

  • How do I install creative cloud when application manager opens and just sits there?

    I have downloaded creative cloud but when I double click on the icon, application manager opens and just sits there, advising me what apps can be installed or try; how do I get creative cloud installed

    attach a screenshot of your cc app if you are unable to click an install button, http://forums.adobe.com/message/4209263#4209263

  • How can I install Creative Cloud Desktop on a MacBook Pro running Parallels Desktop and Windows 8.1?

    Does anyone have any help for installing Creative Cloud on a MacBook Pro running Parallels Desktop and Windows 8.1? I downloaded the app, double-clicked it, said yes to allowing it to change my system, and received a notice of installation failure with Error code 1000. Any help much appreciated.

    RogueResearcher please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to install the Creative Cloud Desktop application.  If you continue to experience Error Code 1000 can you please post a screen shot of the error?  Please see FAQ: How do I capture and post a screen shot or video? for information on how to post an image.

  • I want to buy the creative cloud, have paypal and visa, but living in kenya.....adobe dent allow me :-( ... how can i get that product?

    i want to buy the creative cloud, have paypal and visa, but living in kenya.....adobe dent allow me :-( ... how can i get that product?

    Hi,
    Please check this link:
    Adobe Creative Software - Elite Digital Solutions | Apple Kenya
    Hope this helps!
    Regards,
    Sheena

  • I am teaching a course that is 15 weeks.   How do my students get Creative Cloud with a commitment of only 15 weeks?

    I am teaching a course that is 15 weeks.   How do my students get Creative Cloud with a commitment of only 15 weeks?

    I think there is a plan that is month by month
    Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html

  • I cannot get Creative Cloud to update the applications I have installed. How can I get CC to update them?

    I am unable to get Creative Cloud to update my CC programs I have installed on my MacBook Pro. The programs were originally installed from a free year trial that my work was offered. It was an enterprise trial. Because I work with multiple translations, I installed the English language with Arabic support versions of Photoshop, Illustrator, and InDesign. The Creative Cloud desktop program shows that these programs are all "up to date" even though they are not. None of these programs allow me to go to Help>Updates either. That option is grayed out. I have read through several forums and help articles. I have done the following:
    Uninstalled and reinstalled CC desktop program.
    Logged out of CC desktop program.
    Deleted the opm.db file.
    Reopened the CC desktop program after deleting this file.
    Uninstalling and reinstalling all of my CC programs on my MacBook.
    There has to be something that I'm missing... or is it that I'm using the Arabic supported versions of these programs?
    Any help would be greatly appreciated.

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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