How do I get help for unauthorized purchases of apps?

I am having difficulty finding a way to get credit for unauthorized purchases in iTunes

You will have to wait for them to get back to you.
There is no telephone support.
If you do not get a reply in two days then try again.

Similar Messages

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    This is an issue for your bank, or your credit card company.
    You need to change your password.

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    I have purchased an app called crestron mobile pro on Saturday 2-15,  when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?

    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
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    Click Support at the top of this page, then click the link under Contact Us.

  • HT4009 how can i get refunds for unauthorized app purchases?

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    Look at the link Diavonex posted.
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  • HT3702 How do I get refunded for a purchase

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    You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I have reset all settings myself and it is a PITA to enter all of the settings again back to where you had them so I know how you feel.
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  • Can I get refund for item purchased from App store that was not what I thought?

    I wanted to purchase iDVD but instead purchased an instructional video.

    HI..
    Sorry, but Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    Just in case you are running v10.7 Lion, Lion does not support iDVD.
    See Old Toad's post here >  Is iDVD Dead?: Apple Support Communities

  • How do I get credit for Adobe Touch App purchases?

    I purchased two Adobe Touch Apps a few months ago: Photoshop Touch and Ideas. Today I subscribed to Adobe Creative Could and saw that I can get a month free by purchasing three Touch Apps. So, I purchased a third Touch App today, Proto.
    Okay. Now, how do I get credit for these purchases so that I can receive my one free month of Creative Cloud as advertised?

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    Photoshop Touch - ios
    Adobe Ideas        - ios
    Adobe Collage      - ios
    Adobe Proto        - ios
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    Mandhir

  • HT204370 how can i get credit for an unauthorized purchase?

    my 5 year old son purchased a movie on my apple tv without permission. Is there any way to have it removed from the download and get credit for the purchase?

    You may have a chance here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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    I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

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  • HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

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  • HT1491 How do I block my kids from purchasing in app content on my ipod?  I don't want them buying 100 coins for $2.49, etc.  Please help!

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    Set a Restriction for purchases, including in-app purchases. See:
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