How do I get help resolving persistent dropped calls on my property?

Recently my service has degraded and my calls consistently drop when on my property. Who can help me resolve this problem?

I have called customer support before and they stated they would be sending someone to investigate, but never did, and never replied to my emails to understand why. I have always had dropped calls outside and inside my property. Lately it has gotten worse. I don't have issues in other locations.
If I don't get this resolved, I will end up switching providers to Sprint, which doesn't have connection problems at my location. My previous ticket number with your support was ticket# [removed]. I have an HTC OneM8, my zip code is 92653
Please take urgent action as this is a phone I use for business and the dropped calls from my home are unacceptable.
Thanks for your urgent attention!  Gary
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

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