How do I get help when no updated browser can load a particular site,"can't find server,"

In recent weeks, possibly coinciding with updates in Firefox (running 3.6.10), Safari and iTunes, I have only received the prompt, "can't find server" when attempting to connect to the site below. Others can get it on their computers in other places, and my iPhone can access when on 3G, but our network here seems affected because all the computers [All macs, some laptops and some desktops, running on OS 10.5.8] here receive this message. I used to be able to go to this site, a radio station, and stream audio or download podcasts. My ISP ran a ping test to the site's server and said that went through, but the browsers don't seem to be able to make the transformation to anything I can read. What kind of a problem is this? Apple was no help either.

Well, it's very interesting that without my doing anything else, last Friday, kcrw.com mysteriously APPEARED when I went to it. This happened in Safari, too. It loads and I can stream the audio (with the Flash update). No explanation, really.
I had checked the protocols, but everything was default. It took all week for the change; so I can't believe that my tinkering (which was really only checking and doing nothing) was the cause of the reappearance.

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How do I get help when no updated browser can load a particular site,"can't find server,"

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