How do i get help with downloading?

how do i get help with downloading the flash player?

Please see this FAQ for details:
Where do I find solutions to common Flash Player 11 installation problems?

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How can I get help with pending songs that have taken over 12 hours to fully download?

How can I get help with pending songs that have taken over 12 hours to fully download?

You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

How do you get help to download with Creative Cloud DW6

How do you get help to download with Creative Cloud DW6? When I try to open help on the menu bar it generates a directive to download help or reload the program.
Thanks in-advance to the input,
Regards,
Jack

Jack,
If you're looking for help on Dreamweaver CS6, you can go to http://helpx.adobe.com/support/ and select the product of your choice to look at the self-help resources.
Thanks
Nikhil

How do i get help in downloading and installing PE 12 and Premier 12 on Win 8.1?

how do i get help in downloading and installing PE 12 and Premier 12 on Win 8.1?

Try using another browser if you are having a problem getting the interface to react properly to your interaction with it. If you need more help, preovide more information regarding what you experience when you tru and it fails.
Please don't start multiple postings for the same problem - your other posting provided better information.

I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

I would like to know the answer to that one. I realized this was happening just after upgradeing my iOS to 6. Then when I looked up my purchase date, I was about 5 days past my one year warranty. So I'm dead in the water. Apple will replace the battery, but it will be about $80+. I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok. I'm debating getting a battery for a more reasonable price off of ebay. But if it's the iOS thats draining the battery, then I'm not going to be able to help it. I wish I knew a better way to tell if its the battery, the phone, or the iOS.

HT5787 How do you get help with your security questions if you forget your answers?

How do you get help with your security questions if you forget your answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97108)

How to actually get help with iWorks or how to return it

I have lost over an hour of work today trying to get some assistance from apple. Bought iworks and the serial number doesn't work. They route me to different people who can't seem to help me. I try to return it and the store doesn't help me. Does anyone know how to get the serial number accepted or how to actually get help from this company or should I consider buying the product a loss and warn colleagues within the university? Thank you!

LeisureG8R:
I also bought iWork online and had it delivered to my office. I didn't want to carry the box home, so I stuck the disk/manual in my bag and threw the box away.
Well, was that a mistake! I realised upon installation that is exactly where the only copy of the serial number is printed.
Or so I thought.
I hit on the idea of going back to the Apple email that notified me of the shipping of my product. On there I found the serial number and simply cut and pasted from there to the dialogue box asking for it during install.
For me that worked. No problems with figures or letters being misread.
Don't know if that's any help.
PowerMac G5 Quad, 2.5GB RAM + PowerBook G4 Ti 15" Mac OS X (10.4.5)

HT1349 How do I get help with Itunes when I dont have a serial number for a Mac because I am not using a Mac???????

I just want to get some help using itunes. I have downladed music - paid for music, and can't get it into itunes. When I used th e'support' thing it just wanted to know my Mac serial numbers!! I don't have a Mac I hace a standard non Mac PC. So why can't I get help with itunes? Its taken me half an hour to get into this support thing because every single name I chose was taken!!!! Its just a nightmare. I hate it!
And now it tells me I must 'choose a community' and itunes isn;t listed! It gets worse! So I chose any community because this is just a never ending nightmare. 40 minutes ago now I clicked on support for itunes and I ended up here!

Thanks again. I bought two albums. I've no idea what I use to open a zip file. I just tell it to open and it ususally does but this time Windows media player won't do it!
I am in the UK and its 23.43 so I have to give up and go to bed now. As I said I have had no probes with Amazon downloads. I did email CD baby for help but they just sent the links that you offered earlier.
I have tried to burn to CD so I can listen that way but though I go through all the motions I can't add the tracks to the burn list by copying and pasting, and I can't 'drag the tracks here' beacuse the tracks aren't showing, just the whole album folder. It looks like this:
SO02294360-catherinefeeny12-mp3 (1).zip
file:///C:/Users/User/Downloads/SO02294360-catherinefeeny12-mp3.zip
Show in folderRemove from list
Have to give up for today and go to bed but your responses are very much appreciated. Thank you

How can I get help with coverage issues at my home?

My coverage is poor at my home. Is there any way to get help with this? Thanks.

You can try a Samsung network extender ($249) which uses a high speed modem connection, or a signal booster from elsewhere ($250 and up) and that might help.

How can i get help with my email.

I can't get anything of my email via firefox ... I can read my email via yahoo app or i have to go to inter explorer .. I need help with this problem please . The option are there but once I click on any of them nothing cones up. Can someone please help me to resolve this issue please

Just set the acct back up on your phone and the notes should come back.
Keep the phone away from your daughter.

How can I get help with an app not working properly?

I just bought a 'learn Gujarati' app and the sound is so low I can hardly hear it even with the sound control on the iPad turned up as high as it would go. I have only had the iPad a few months - present from children, and I LOVE it and want to make most of it, thanks, Chrissy

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

FAQ: Where can I get help with downloading and installation?

See this page for options for contacting Adobe regarding problems with downloading and installation:
"Contact support - download and installation"
You can ask questions and search for answers on the Adobe user-to-user forum dedicated to downloading, installation, and setup.
You can also check the Customer Service FAQ lists for issues with downloading and installation.
You can order Premiere Pro CS6 here ... or try it free for 30 days.

Hello,
This kind of question is best asked in the Windows Forums, however I've had some succession with a similar issue myself.
Non-Genuine Windows means that it can't authenticate your copy of Windows.
It's not a problem, all your need is a genuine product key code. Provided you don't have different version of Windows 7 installed to the one you are buying (for example windows 7 Home Premium and Windows 7 business) Then you can use the new key code.
Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
The Start Menu will show 'CMD.exe',
Right-click the CMD.exe file and select Run As Administrator.
In the CMD window, type: slmgr.vbs -ipk <type your product key here>
To activate windows after changing the key, type: slmgr.vbs -ato
It should now accept the new key code and you will need to be connected to the Internet to authenticate.
If by chance the windows 7 types are different (One is Home premium say and the other is Business) then you will need to uninstall that copy of Windows 7 and install the new one. If your using BootCamp then you will need to go into BootCamp under system preferences and remove that copy of Windows (delete it)
Then create a new setup with your new Windows 7 disk.
For me I had the same type of windows, changing the product code worked. Saved me the bother of having to reinstall Windows again and it was all genuine.
Best of luck

How Do I get Help with a Major Customer Service Issue?

Hello,
I am a Pro Care member and I took my Macbook Pro in to one on the local stores to ask them about a font issue that I was experiencing. One one the Genius guys came over and asked me a few questions and told me that this wasn't a big deal at all, that they just needed to reinstall my default fonts and that it should take maybe 45 minutes. This was at 4:30pm. Six hours later they came back to be to tell me that they had corrected the font issue but all of my user data and applications were lost! It was if I had a brand new Macbook Pro! This was a Friday evening. I was told to take my laptop to a company called Data Savers the next day to have this company try to restore my data/applications.
I took my laptop to Data Savers on Saturday and they told me that they would need to keep it for a day. I went back to pick it up on Sunday and I was given an external drive that had "raw restored data" on it. When I had been speaking with the store manager about the situation and he wanted me to provide him with a list of software that was on the machine. So, when I got home from picking up my laptop from Data Savers I started it and all I got was an icon of a circle with a slash through it!! I called the guys at Data Savers and told them about this and they asked to bring the laptop back to them on Monday. I did. After running some diagnostics on the machine I was told that my hard drive was "toast!"
Needless to say I was both upset and distraught! The store manager told me (in emails that I still have) that he understands how upset that I was about coming in for a font related issue and three days later being told that my laptop was no more that a big paper weight. He said (in these emails) that he would replace my laptop and he would try to get me the latest versions of the software that I had to make up for the business that I had lost in the last few days due to the fact that I didn't have have my machine.
The store manager then called me back on a Tuesday and said that his superiors had told him that he cold not do what he said that he would do. Obviously, this increased my level of frustration. I was able to speak to this manager, think it may have been some sort of regional manager and after indicating that I had emails of the store manager acknowledging the facts of the matter and stating that he was very sorry for what happen, the regional manager said that she wanted me to send her copies of the emails. I told her that the store manager had copies of everything. She told me that she would get back to me. This was Wednesday afternoon. That same evening the store manager called me to say that "because I was lead to believe that Apple would replace my laptop, they would do so. I was told to be be at the store around noon on the following day (Thursday) and to bring my laptop. I was told that they would replace it.
When I got to the store on Thursday, the manager came up to me and shook my hand and said that he was sorry for all the trouble and inconvenience. He went on to say that before he could replace my laptop that I would have to sign a document saying that I agree that they were not responsible for anything that had happened in the past six days!!
The fact is, that isn't true and they know it. I have the email to prove it. I didn't sign the document. the next day because I could no longer afford to lose money and clients I went into another Apple store and purchased in brand new system!
The fact is that I believe that Apples products are far superior to PC products. I was told by some to never buy from Apple again and tell everyone that I know about my experiences with this particular store. All I want is for Apple to do the right thing! Just replace my Macbook Pro like they said they were going to do. They don't have to provide any software updates, just do the right thing and replace my machine!!
Can anyone tell me if they have had a similar experience and if so, how it was resolved? Who in the corporate office can I talk to about this to get it resolved? Are there and Apple insiders out there that can help me resolve this situation? I would like to avoid having to take legal action if at all possible.
I look forward to any help that you can provide.
SydCam

Apple Computer Customer Relations:
1-512-674-2500

How do I get help with a malfunctioning Safari app on my iPad mini?

I've been using the app successfully for quite some time. All of the sudden today, it started spontaneously closing. There is no warning or otherwise abnormal behavior. It simply shuts off. My device home screen appears, I re-open the app and it continues working (but not from the exact same location as before it quit) for a minute or two, then repeats. Is anybody else having issues, know what the problem is, or know who I could contact to get it fixed? The seems to be limited support for my query. I really don't know what to do. It's unusable.

I have reset all settings myself and it is a PITA to enter all of the settings again back to where you had them so I know how you feel.
Issues that crop up in Safari that cant be fixed by clearing the cache and/or resetting all settings only leave a couple of other possibilities that I can think of. An app conflict, or something corrupt in the Safari software now.
I'm guessing that you know how to close apps in the recents tray and you could try that now, unless you have already attempted that. You could try restoring form a recent backup - if you have a very recent backup. You said that this problem just started today, so there could be something that went corrupt on the iPad today that's causing the problem. Or you could try backing up, restore to factory settings and then restore from the backup.
If none of that works, then a trip to an Apple Store would be your next step. An appointment at an Apple Store for software issues is not necessarliy a paid visit. As far as I know, the overwhemling majority of the time there is no charge for their help at all.

How can i get help with an online sale?

i thought i was downloading PS6 upgrade for mac, but got a windows version instead.
also, i've never had a problem with adobe before, but finding help on this site is not easy.

Try the chat option here: https://helpx.adobe.com/contact.html?step=PHSP-PHXS_membership-account-payment_payments-in voices-orders_stillNeedHelp
Benjamin

How do i get help with downloading?

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