How do i get hold of tech support online

i attached my I phone to my computer on I tunes again to download and update the operating system again, and it AGAIN FROZE now my phone is a #$%^!!%%#! Paperweight! im so very sick of this happening, it has happened BOTH times I attempted to update this dang thing! how do I fix this???? AGAIN???

i have an Iphone 4S, and my desktop is using windows XP home pro. and syncing with the computer via cord.
it did this same thing last time i updated it and i was on my spare phone for 4 hours and had to completely reset it back to factory, and now that spare phone is not here, and i don't know what to do! if this is going to happen every time i let it update, i'm going to throw it at someone.

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